Job Description

National Account Manager

Bodycare is seeking an experienced National Account Manager to own and grow a strategic portfolio of clients across Australia.

If you’re a natural relationship builder who thrives on delivering exceptional service, protecting and strengthening client partnerships, and driving meaningful outcomes, this role offers genuine influence, variety and purpose.

About the role

As our National Account Manager, you’ll be the primary relationship owner for a tiered portfolio of clients, from large national accounts to smaller regional sites.

Working closely with our Operations and Clinical Leadership teams, you’ll ensure consistent, high‑quality service delivery while proactively managing risk, strengthening engagement and driving long-term retention and growth

This is a hands‑on, people‑focused role where your strategic thinking, commercial insight and ability to connect with diverse stakeholders will make a measurable impact.

What you’ll be doing

• Building strong, trusted relationships with WHS leaders, operational managers and key stakeholders
• Owning client retention by proactively identifying risks and strengthening engagement across your portfolio
• Leading strategic reviews, quarterly conversations and forward‑planning sessions
• Developing and executing Account Plans with clear goals, risks and opportunities
• Identifying service expansion opportunities and supporting contract renewals
• Conducting regular site visits across your portfolio, including national travel
• Partnering closely with onsite clinicians to understand service realities, performance and emerging risks
• Analysing performance data, utilisation and trends, and presenting clear, actionable insights to clients

What you’ll bring

• Proven track record in account management, with a strong focus on retention and growth of client portfolios
• Confidence managing multiple stakeholders across complex environments
• Strong analytical capability and commercial acumen
• Outstanding written and verbal communication skills
• A proactive, autonomous approach with sound judgement
• Willingness to travel nationally as required
• Experience in health & wellbeing, allied health or service-based industries (desirable)

About Bodycare

For more than 25 years, Bodycare has been redefining workplace health and safety, supporting leading organisations across Australia and New Zealand to keep their people safe, healthy and injury‑free.

As part of the wider Occ Health Group, we work alongside teams delivering health assessments, wellbeing programs and aged‑care support, all united by a shared mission of helping people stay at their best.

At Bodycare, our values, Integrity, Innovation, Proactivity and Communication, guide everything we do. Join us and become part of a supportive, purpose‑driven team making a real difference across workplaces and communities.