General Summary:
This position is responsible for promoting the company's complete line of diversified services to national account clients in order to achieve profitable revenue growth at an acceptable expense level.
Duties and Responsibilities:
*Establishes and maintains effective communication and working relationships with customer executives/managers
*Responsible for sales growth and diversification of services sold to assigned accounts
*Develops/plans revenue growth, customer service requirements, profitability and expense control within assigned accounts
Identify customer service needs, changes, modifications required to meet market demands
*Provides customers information as requested, problem solves and coordinates customer solutions
*Utilizes resources to identify market trends within railroad industry and identify/qualify competition
*Responsible for keeping current on industry trends and industry knowledge in order to fulfill sales targets and objectives
*Identifies and maintains potential clients within the railroad industry using advertising campaigns, mailing lists and personal contacts
*Effectively communicates and coordinates Account Plans for the company.
* Must pass background checks to be allowed on railroad property.
Assists in the training of Business Development Managers, National Account or other key management position on an as needed basis
Performs other incidental and related duties as required.
Requirements
Educational Requirements:
Bachelor's degree (B.A.) from four-year college or university
Experience Requirements: Five years’ related experience and/or training; or equivalent combination of education and experience.
Knowledge/ Skills: Strong ability to effectively communicate technical information to all types of people, both verbally and in writing; ability to multitask; strong communication, decision-making, analytical, problem solving and interpersonal skills
Strong knowledge of conceptual/strategic selling methodology
Ability to influence people and negotiate
Ability to think on a strategic “big picture” level
Ability to close business sales and demonstrate results
Ability to coach and team build
Physical Demands Must be able to lift/carry materials up to 50lbs., move about the office, turn on and operate a computer in the applicable environment, communicate efficiently and effectively on the telephone and in person, and complete required paperwork.
Travel: Subject to long, irregular hours and 24-hour on-call availability. Must be able to travel 60% of the time. Driving for extended periods.
Working Conditions: Indoor and external working environments. The employee is exposed to outside weather conditions, extreme cold, extreme heat, including wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; vibration; fumes or airborne particles, toxic or caustic chemicals, explosives, and risk of radiation. The noise level in the work environment is usually quiet (with exception of work done on-site).
Position Interacts With (indicate internal and external contacts):
Company and subsidiary company staff and management; and customers, contract staff, suppliers and vendors
Hulcher Services Inc. is a nationwide services contractor to the railroads, general industry and government. We are committed to one goal - to get the job done and done safely.
Headquartered in Denton, Texas, we have over 30 divisions strategically located across the United States, Canada and Mexico to provide our customers with the best service in the industry.
Our goal is to be the premier total services provider for railroad, general industry and government, doing so in a safe, innovative, reliable and cost-effective manner. To accomplish this mission, we maintain locations across North America, each staffed with experienced, professional responders and equipment able to provide emergency restoration and project services 24 hours a day, 365 days a year. Each call is evaluated by our Customer Service Center, who in turn begin the process of mobilizing the proper division personnel and equipment, with the commitment of being en-route within one (1) hour from the initial call.
What Sets Us Apart....
A diverse group of more than 500 professionals comprise the Hulcher Services' network. Each embracing a set of shared values:
- People: Our most valuable asset is our people.
- Quality: We are driven to exceed customer expectations through investment in people, equipment and training.
- Safety: Continuously improving by striving to do the right thing safely, efficiently and with professionalism.
- Mechanical: Equipment is maintained to exacting standards for top performance and appearance.
- Asset Utilization: We will continue to invest in people and equipment to meet our customers' changing needs.
- Continuous Improvement: A system that addresses internal processes and existing services while simultaneously addressing our customers' changing needs.
- Communities: We will be good corporate citizens, seeking to enhance quality of life through service, jobs, investments and the energy and goodwill of our employees.
