Job Description

National Account Executive

Application Deadline: 17 April 2026

Department: Marketing

Employment Type: Permanent - Full Time

Location: Australia

Great People Work Here


Twinings & Co has a proud history spanning over 300 years and operates on a global scale. With strong brand positioning we are viewed as a market leader in our field. The Australian operations continue to enjoy a positive growth trajectory. We are a high performing business that is focused on employing the best talent in the market to deliver on the business’ clear vision for success.

The National Account Executive will provide sales support, working closely with the Woolworths & Coles National Business Managers and Metcash NAM to execute strategies that deliver NSV and GC targets and continue strong partnerships with key customers.

Key Responsibilities

• Own the inputs into forecasts and actively participate in the business rhythm for Coles and Metcash building cross functional relationships (internal & external). Managing workload across Coles 80% and Metcash 20% to assist both accounts.
• This role will also be able to assist with Woolworths account covering leave periods.
• Maintaining trade plans, aligning with our Customers in monthly collaboration meetings.
• Analysing results and providing recommendations for sales optimisation.
• Create strong working relationships with Assistant Category Managers (ACM’s) at Coles.
• Manage promotional claims for each retailer as these are received and checked with actual sales results before approving with the accounts team.
• Support in-store & online promotional slotting & review results to influence future projections.
• Manage new line forms and NPD range submission for each customer, collaborating with cross functional teams to obtain all the required information on time.
• Support Coles and Metcash Category Activation Team regarding the Integrated Activity Plans (IAP) with Customers (Retail Media Teams).
• Liaise with Field Operations Team, prioritise customer activation plans within the cycle.
• Deliver customer specific reporting as required, supported by Category, insights and Supply Chain.

Skills, Knowledge and Expertise

• Minimum 12 months experience in a similar role.
• FMCG experience would be preferable.
• Experience with accounts; Coles, Woolworths, and Metcash is preferable.
• Data-savvy with forecast and demand experience, with the ability to manage inputs and attend Business Rhythm meetings for forecasting and proactively support NBM’s/NAM’s with Risk/Opps.
• Influencing skills and passion, with great stakeholder management.
• High focus and attention to detail for example in the management of trade spend and claims or the execution and input into account plans.
• Reporting experience to senior level, for example you will manage and deliver customer specific reporting which is key to our opportunity, risk and analysis process (as well as relationship building).

Benefits

• Additional 1% Superannuation
• Up to 5% bonus
• Birthday Day Leave
• Discounted Twinings Co products
• Access to LinkedIn Learning
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.