Job Description
Your roleThe NAS ICE - (IC) Associate Implementation Consultant you will carry the ADP relationship forward after a sale and enable the first interaction between ADP's largest clients and our industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees from paychecks to health benefits and beyond.
Qualifications
Experience in managing Projects from start to completion.
Ability to utilize Planning and Organizing skills to drive timely and quality results on projects.
Proven ability to maintain focus and work effectively with multiple requirements.
More than 1 year of experience working in a client service/ Business Analyst environment.
Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs.
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level.
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations.
Proficient in the latest web technologies and working knowledge of various operating systems.
Proficient with SQL, Data Mover, Import Utility, relational tables, and payroll processing.
Proficient in Excel, MS Access, text editors, and database skills.
Experience configuring 3rd party vendor integrations and report writing.
Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Planning And Organizing (Project Management): Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
Risk Management: Identify potential risks to the project, assess their likelihood and impact, and develop strategies to mitigate them.
Time Management: Manage their time effectively to ensure the project is completed on schedule. They need to be able to prioritize tasks, delegate responsibilities, and monitor progress to avoid delays.