Conservice

NAS-Synergy QC

Conservice  •  Logan, UT (Hybrid)  •  3 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
51
AI Success™

Job Description

NAS - Synergy QC

Department: NAS

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage: $18.85

Conversion Quality Control Specialists ensure that accounts are converted correctly by reviewing data entered by Conversion team members. You are responsible to review team notes, account information, banking information, codes linked to the client’s accounting software, and other documents. As you review this information, your accuracy and attention to detail will help prevent costly delays in the conversion process. While resolving issues you will work to find innovative ways to improve processes to help create a better client conversion.

Responsibilities

  • Evaluate notes and documentation on specific accounts
  • Identify quality issues
  • Communicate errors to leadership and team members
  • Maintain knowledge of conversion rules and processes
  • Field questions from team members related to quality concerns
  • Assist with uptraining team members as needed

Qualifications

Qualifications/Skills

  • History of accurate work
  • Self-motivated
  • Able to solve problems independently and collaborate with others
  • Think critically about the “why” behind a problem and find solutions
  • Able to be flexible and adapt to different processes and projects
  • Attention to detail
  • Clear and professional written and verbal communication with team members
  • Manage and prioritize workload to meet deadlines
Conservice

About Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
River Heights, UT
Year Founded
2000
Social Media