Job Description

Counter Sales

We are looking for experienced Counter people. BI-LINGUAL is a PLUS.

What’s in it for you:

• Paid Training
• Paid Holidays – Paid time off will carryover
• Outstanding health benefits and 401K
• Employee Discounts
• 3rd Generation Company Family Owned & Operated
• NON-CORPORATE Atmosphere
• Awesome people and brand
• Competitive Pay-Based on experience
• Work life balance
• plenty of opportunity to grow within the company

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

What you’ll need:

• Previous experience in a parts store or automotive industry
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal communication skills
• Great listening skills and empathy for customers