Job Description

South Florida’s beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Nail Technician On Callto join our Pier Sixty-Six Resort team!

Responsibilities

The Nail Technician On Call administers professional nail services to our guests. They must possess a thorough knowledge of the skin, have excellent nail service techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific manicure and pedicure treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

Duties and Responsibilities:

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional manicure and pedicure treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Maintain a pedicure sanitation log as required by city ordinance
• Perform prep work and properly clean and restock the room as required.
• Communicate to management all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.

Position Requirements:

• Must be detail-oriented and have ability to multi-task.
• Ability to be efficient and productive in a fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills
• Must be a team player.

Education and Experience Requirements:

• Minimum of 1 year experience in a luxury nail salon or spa

*Note* All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

CRITERIA:

• Team Player
• Demonstrates co-operation within the team and with other departments.
• Listens carefully and works well with others.
• Has a positive influence on others in the team and clearly enjoys working with people?
• Guest Focused
• Anticipates guests’ needs and is sensitive to people from all cultures.
• Has a natural, warm smile and a friendly and passionate approach
• Demonstrates confident, helpful and genuine behavior with internal and external guests.
• Has energy and sense of urgency for his/her work.
• Resourceful, makes things happen and looks for ways to work more efficiently.
• Always looks their best and acts appropriately (e.g., approaching guests, body language)
• Composed
• Able to stay calm under pressure.
• Demonstrates maturity and ability to cope with the unexpected
• Never let personal feelings interfere with delivering the highest standards.
• Trustworthy and responsible

Qualifications

• Current License in the State of Florida
• Must possess excellent communication and organizational skills.
• Must demonstrate a professional, effective demeanor and maintain standards of excellence in guest service.
• Must display the ability to work with a variety of people, remain calm and professional during stressful situations, must be able to analyze and resolve guest and/or staff-related problems.

SKILLS

Must be able to:

• Speak, read, write and understand the English language.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using sound judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Work in a dynamic and constantly changing environment.
• Adept at multitasking.

PHYSICAL DEMANDS

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds.
• Stand, sit, or walk for an extended period or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, and pulling.
• Use, carry, and operate all necessary office equipment using finger dexterity.
• Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
• Visually look at a computer for extended periods of time.
• Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort