Job Description

Much like the land that surrounds it, The Spa at Southall is restorative and replenishing, a journey unto itself rooted in the healing properties of the earth. It’s a nourishing, calming experience, with a host of ancient techniques and modern therapies that draw upon the botanicals and other natural ingredients inspired by, and derived from, our farm. The spa features eight individual treatment rooms, two suites, and indulgent amenities that include a steam room, sauna, and relaxation lounge—as well as an outdoor mineral pool overlooking Lake Mishkin and a medicinal herb garden, offering respite and adding to the deep sense of connection. Healthy options, such as salads, smoothies, and fresh juices, are also available and can be enjoyed post-treatment beside Luca’s Garden, surrounded by fragrant herbs and blooms.

The Spa at Southall Nail Technician will perform natural nail services performing luxe manicure and pedicure experiences in accordance with standards training provided by Southall. This is a non-exempt, hourly plus commission position on our team.

Responsibilities:

• Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices
• Analyze member and guest’s nails and tailor nail treatments to the specific needs and requests of members and guests
• Explain nail services and products to members and guests in a knowledgeable, professional and thorough manner
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Prepare nail services equipment and supplies daily
• Maintain supply and treatment areas as directed
• Stay current on the latest thinking pertinent to nail services and become well-versed and trained in its application
• Coordinate services and interact effectively with other technicians to facilitate optimum delivery of services and maximum member and guest satisfaction
• Be flexible with your schedule, supporting the needs of the spa
• Ensure a pleasant visit for each member and guest and maintain effective member and guest relations
• Promote and execute effective retail sales
• Be knowledgeable and informed regarding all general spa and club programs and services
• Provide necessary information to compile complete member and guest records
• Perform special projects as required by the Spa Director
• Maintain cleanliness and neatness of the nail studio as directed
• Provide appropriate and consistent levels of member and guest service and hospitality
• Report for scheduled shifts promptly and ready to work
• Attend and participate in staff meeting as designated by the Spa Director
• Maintain personal appearance and grooming standards consistent with the management’s standards
• Submit supply requests to the Spa Director in a timely fashion to ensure proper product availability for members and guests
• Report any problems incurred immediately to the supervisor on duty
• Work diligently to support Southall team philosophy throughout the property
• Comply with all departmental and company policies
• Maintain confidentiality of all Southall proprietary information
• Promote positive member and guest relations for all guests by providing prompt, courteous and efficient service
• Resolve guest complaints in a manner which promotes positive guest relations
• Maintain accurate property information through daily use of email and other forms of communication

Skills and Experience:

• Must be skilled in all aspects of proper nail services and nail care
• Minimum one year experience as a Nail Technician in a high-end salon or spa environment
• Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
• Ability to work in a high-volume, busy service environment while maintaining composure and focusing on the guest

Education:

• High School diploma or the equivalent required
• Have and maintain a current Tennessee Cosmetology/Nail Technician license

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.