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The Nail Technician will provide exceptional manicure, pedicure, and nail enhancement services for our Members and Guests. This role is responsible for delivering personalized nail care treatments while creating a relaxing, luxurious environment that reflects the Club's commitment to personalized hospitality and five-star service.
Nail Technicians are expected to educate Members on nail health and contribute to an exceptional Spa experience that encourages long-term Member relationships and retention.
Key Responsibilities
Member Experience
Deliver exceptional five-star manicure, pedicure, and nail enhancement services tailored to each Member's preferences and lifestyle.
Build meaningful relationships with Members by providing personalized care and remembering service preferences.
Welcome Members warmly and create a relaxing, comfortable environment throughout each appointment.
Conduct consultations to evaluate nail health, discuss treatment options, and recommendappropriate services
Educate Members on nail health, at-home care, and product recommendations.
Maintain strict confidentialityregardingall Member information and personal conversations.
Provide a warm, professional, and welcoming experience that reflects the luxury standards of The Madison Club.
Nail Services
Perform professional manicure, pedicure, and nail enhancement servicesin accordance withClub standards and state licensing requirements.
Provide Services including, but not limited to: Classic Mani/Pedis, Gel Mani/Pedis, Gel Polish Removal, Acrylic, GelX, Hard Gel Services, Pink/White Enhancements, Nail Repair/ Maintenance and Hand/ Foot Treatments
Spa Operations
Prepare treatment stations before each appointment, ensuring cleanliness, organization, and proper presentation.
Sanitize implements, equipment, and workstationsin accordance withCalifornia State Board regulations and Spa protocols.
Maintain adequate inventory of nail products, tools, retail merchandise, and treatment supplies.
Monitor productexpirationdates andmaintainproper sanitation logs whenrequired
Keep treatment areas consistently organized and reflective of luxury hospitality standards.
Report equipment maintenance or inventory needs to management promptly.
Retail & Product Recommendations
Educate Members on professional nail care products and home maintenance routines.
Recommend retail products that complement services and support overall nail health.
Maintain product knowledge through ongoing education and vendor training.
Team Collaboration
Collaborate closely with SpaCoordinator, Massage Therapists, Estheticians,Spa &Locker Room Attendants, and fellow Spa Providers to ensure a seamless Member experience.
CommunicateMember preferences, appointment updates, and operational needs professionally.
Participate in staff meetings, continuing education, product knowledge sessions, and seasonal training.
Support fellow Spa team members during busy periods andassistwith operational needs whenever possible.
Foster a respectful, collaborative, and positive team environment.
Operational Excellence
Demonstrate professionalism, integrity, discretion, and accountability in every Member interaction.
Arrive prepared and on time for scheduled appointments.
Maintain all California licensing requirements and continuing education.
Follow all Spa policies, treatment protocols, sanitation standards, and safety procedures.
Demonstrate initiative byassistingwith Spa operations between appointments.
Maintain treatment stations andcommon areasto the highest standards of cleanliness and organization.
Performadditionalduties as assigned.
Qualifications
Current California Manicurist or Cosmetology Licenserequired
Minimum 2–3 yearsof professional Nail Technician experience preferred in a luxury Spa, private club, salon, or resort environment.
Strong knowledge of nail anatomy, sanitation standards, and infection control procedures.
Experience with: Gel, Acrylic, Hard Gel, Nail Repair and Luxury Mani/Pedi treatments.
Knowledge of relaxing hand and foot massage techniques.
Exceptional customer service and relationship-building skills.
Excellent verbal communication and consultation abilities.
Ability to educate Members on nail health and home care.
Comfortable recommending retail products and service enhancements.
Basic computerproficiencyand willingness to learn Spa scheduling software.
Core Competencies
Luxury Member Service
Technical Nail Expertise
Relationship Building
Hospitality & Communication
Retail Sales & Product Knowledge
Teamwork & Collaboration
Initiative & Accountability
Professional Ethics & Confidentiality
Adaptability
Time Management
Attention to Detail
Professionalism Under Pressure
Additional Requirements
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
“The Company’s good faith estimate of the hourly rate it expects to pay for this role is $17.00 Plus Commission and is based on applicable and specialized experience and location."
About Us
Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery ’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.
Discovery Land Company, LLC is a privately-held, full service real estate development company based in Scottsdale, Arizona, specializing in luxury residential private club communities and resorts in the U.S. and other popular Global locations. Discovery’s projects are all distinct from one another with their own themes and architectural styles inspired by the natural environment and traditions of the project’s locale. The private clubs have world-class resort amenities, high levels of service, and club programs that work in sync to create an appealing lifestyle and a culture that is focused on family. The Company was founded in 1994 by Michael S. Meldman with just one project. Since that time, Discovery has grown to be the premier player in the high-end resort residential niche with 18 world-class projects in its portfolio.
