Job Description

Building Location:

South University Clinic

Department:

3022800 AMBULATORY INFUSION CTR - SU

Job Description:

Essentia Health is seeking a Clinic Care Technician to serve in the infusion center at our South University Clinic in Fargo, North Dakota. This CCT works Monday through Friday with one weekday off. Shifts start between 7:30 am and 8:30 am, and end between 4 pm and 5 pm, varying based on patient scheduling for the day. No weekend, holiday, or on-call rotations are required. This position is a great fit if you have patient care experience, such as working as a non-certified or certified nursing assistant or a patient care technician.

Education Qualifications:

• No education requirements.

About Essentia Health:

At Essentia Health, we believe that when you love where you work, it shows in the care you provide. Driven by our mission to make a healthy difference in people’s lives, our clinical and support teams come together every day to deliver high-quality, compassionate care to the communities we are privileged to serve. Here, you’ll find an award-winning culture built around genuine work-life balance, long-term stability, and the resources you need to continually grow your career. See why Essentia Health is truly like nowhere else: https://vimeo.com/284233541

Why choose the Infusion Center?

At Essentia Health’s South University Infusion Center in Fargo, you’ll deliver vital, life-enhancing therapies in a calm, modern setting designed around patient comfort and safety. Working as part of a specialized, highly collaborative care team, you’ll support oncology, hematology, and specialty medicine patients through some of their most vulnerable and critical health journeys. Here, you’ll build deeply meaningful, ongoing relationships with the people you treat while leveraging the advanced protocols and multidisciplinary resources of an integrated regional network. It’s an environment where specialized clinical expertise meets profound compassion—offering a fulfilling practice within the vibrant, growing Fargo-Moorhead community.

What You'll Do:

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned. Key responsibilities include:

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and works with providers to review and approve add-ons
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Employees scheduled 24+ hours weekly enjoy these benefits:

• Health Insurance and HSA or FSA accounts
• Dental and Vision insurances
• Supplemental insurances- critical illness, accident, & hospital indemnity
• Paid short-term disability, long-term disability, and basic life insurance
• Supplemental Life and Accidental Death & Dismemberment insurance
• Tuition Reimbursement
• PTO accrual and 7 paid holidays per year
• Paid parental leave after one year
• Adoption assistance after one year
• Bereavement & Jury Duty (all regularly scheduled employees)

All employees, including casual, enjoy these benefits:

• Take Charge (employee wellness program)
• Guidance Resources (free confidential counseling)
• Employee discount program
• 401(k) retirement account (traditional & Roth)
• 401(k) matching & discretionary contributions (subject to service requirements)

Licensure/Certification Qualifications:

• Basic Life Support (BLS) is required within 30 days of hire.
• Experience in healthcare or patient care is preferred.
• Experience using electronic medical records (EMR) is preferred.
• Knowledge of medical terminology is preferred.

FTE:

0.8

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

7:30a-8:30a

Shift End Time:

4:00p-5:00p

Weekends:

No

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$15.96 - $23.94

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.