Opus

Mystery Shopper (Temporary)

Opus  •  $25/hr  •  Warwick, RI (Onsite)  •  18 hours ago
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Job Description

Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring
Job Purpose

The Mystery Shopper/ Covert Auditor is responsible for conducting audits at emission testing stations throughout Rhode Island. This position requires independent work while regularly exercising independent professional judgement. They will also communicate regularly with management and operations and use analysis and professional judgment to recommend appropriate actions. This is a temporary position with an expected duration of 4-6 weeks.

Duties & Responsibilities

  • Calling and scheduling appointments for state inspections
  • Picking up the assigned vehicle and cash from the office each day
  • Meeting with the designated DMV agent prior to each audit
  • Driving to the targeted inspection station, requesting a state inspection, and observing the full inspection process, including payment
  • Reconvening with the DMV agent after the inspection to document findings and complete the audit record (handwritten)
  • Proceed to next inspection station
  • Make additional appointments in between audits if necessary
  • Perform other duties as assigned by manager

Qualifications

Requirements

  • Have a valid, unrestricted driver’s license
  • Knowledge of Rhode Island DMV policy
  • Availability to participate in a DMV hearing if necessary — unlikely unless a significant issue arises
  • Disclose any relationship with friends or family that work, own, or are associated with an inspection station to avoid disclosure
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Driver's license must be in good standing with good driving record
Qualifications
  • Bachelor's Degree or equivalent experience
  • Proficient in Microsoft Office
  • Knowledge of basic computer operations
  • Successful completion of criminal and civil background checks.
  • Ability to pass a pre-employment drug screen with satisfactory results

Pay

$25/hour

Opus

About Opus

Opus is a technology-driven growth company in the vehicle inspection and intelligent vehicle support markets. The company has a strong focus on customer service and innovative technology within emission and safety testing and intelligent vehicle support.

With approximately 2,600 employees, Opus is headquartered in Gothenburg, Sweden. Opus has 34 regional offices, 24 of which are in the United States and the others in Sweden, Argentina, Chile, Mexico, Peru, Pakistan, United Kingdom, Spain and Australia. Opus has production facilities in the U.S. in Hartford, Ann Arbor and Tucson. The shares of Opus Group are listed on Nasdaq Stockholm.

Opus had approximately SEK 2.5 billion in revenues in 2018 with solid operating profit and cash flow. Opus’ goal is to reach an annual revenue growth of 5-10 percent, through organic and acquisitive growth based on 3-year CAGR, and an EBITA margin of 15 percent. The majority of the growth is estimated to come from the international expansion of the vehicle inspection business, with a primary focus on the Latin American and Asian markets, and the expansion of the intelligent vehicle support business.

Industry
Automotive & Mobility
Company Size
501-1,000 employees
Headquarters
Gothenburg, SE
Year Founded
1974
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