Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
As part of the Quality team in London, reporting directly to the Director of Customer Experience, you will be responsible for assessing the Quality of the services provided by the Chauffeurs in London, our largest market.
A successful candidate will act as a Mystery Shopper, taking action where necessary to ensure that every journey is beyond expectations.
You are someone who takes personal pride in standards and believes luxury is delivered through consistency, discipline, and attention to detail
All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice
Wheely is a Swiss-founded British luxury services company headquartered in London and operating in other major cities including Paris and Dubai. We are building a platform with user privacy at its core while scaling a five-star service to millions of journeys across multiple cities. Beyond transportation, customers can also trust our chauffeurs to take on highly personal tasks for them through our concierge service, available through the best-in-class Wheely app.
We exist to help our customers reclaim their time. With our modern engineering and design, together with the industry’s highest standards of service, we unlock an unparalleled experience for our customers—connecting them to the places and people that matter.
Our team combines passion, determination and expertise, from engineering and product design to marketing and operations.
