TSMG Holding

Mystery Guest

TSMG Holding  •  Almancil, PT (Onsite)  •  1 month ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Project Overview – An Exclusive Experience

Step into the world of luxury hospitality as a Mystery Guest and enjoy a unique, fully immersive hotel stay. This exclusive experience offers you the opportunity to enjoy premium services while discreetly evaluating every detail of the guest journey - from arrival to departure. Perfect for individuals who appreciate high standards, attention to detail, and refined environments.

What You’ll Experience

  • Book your stay directly through the hotel’s official website (room-only rate).
  • For select locations in the Netherlands, enjoy a more personalized touch by booking via phone and capturing the interaction.
  • Indulge in a carefully curated Dinner, Bed & Breakfast experience.

    • Throughout your stay, you will naturally experience and reflect on key moments, including:

    • A smooth and welcoming check-in
    • Relaxed bar service
    • A full dining experience in the restaurant
    • A dessert ordered via room service
    • A fresh and satisfying breakfast
    • Exploration of public spaces and overall ambiance

      • To enrich the experience, you’ll be accompanied by at least one guest, allowing you to observe interactions in a natural setting.

Your Role in the Experience

  • Immerse yourself as a genuine guest while discreetly observing service quality and staff professionalism
  • Introduce a simple, hypothetical dietary restriction to see how well the team accommodates guest needs
  • Capture moments through photos to support your reflections
  • Kindly decline any complimentary upgrades to maintain consistency across experiences

    • After Your Stay

  • Keep all itemized receipts from your stay and dining experiences
  • Share your detailed impressions through a structured report, along with photos
  • Upload receipts to receive full reimbursement for approved expenses

    • Who This Is Perfect For

  • Individuals who enjoy premium hospitality experiences
  • Naturally observant and detail-oriented personalities
  • Those who can blend in seamlessly while assessing service quality
  • Reliable and organized individuals who can complete reports accurately and on time
    • TSMG Holding

    About TSMG Holding

    TSMG is your expert data collection partner with a presence across Europe and North America.

    Our mission is to empower tech companies with seamless data collection, fueled by our relentless pursuit of excellence.

    • We handle complex data collecting projects.

    • Our team supports Fortune 500 companies with all aspects of data collecting projects – from recruiting to logistics and beyond.

    • We gather vast volumes of relevant, accurate, and diverse datasets to fuel the intelligence of your AI systems.

    • We find and manage powerhouse teams and give them the tools to get things done.

    Give us the low-down on your project and we'll craft a seamless solution together.

    Industry
    Consulting & Advisory
    Company Size
    51-200 employees
    Headquarters
    Warszawa, PL
    Year Founded
    2018
    Website
    tsmg.io
    Social Media