Flight Centre Travel Group

My Holidays Sales Team Leader - Broadbeach, QLD

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  2 hours ago
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Job Description

Become part of Ignite Travel Group and ignite your career!
We’re looking for an experienced Sales Team Leader to lead our My Holiday sales team and drive outstanding sales performance while delivering exceptional customer experiences. In this role, you’ll combine leadership, coaching, and commercial acumen to develop a high-performing team that consistently achieves results. Working alongside the My Holiday leadership team, you’ll play a key role in shaping team success, building capability, and supporting long-term business growth.

Who we're looking for?


We’re seeking an experienced Sales Team Leader to join our amazing team.

Our Sales Team Leader is responsible for:

  • Lead and drive the My Holiday sales team to achieve monthly sales targets while delivering exceptional customer experiences
  • Build and maintain strong client relationships and ensure timely resolution of customer issues
  • Coach, develop, and motivate consultants to create a high-performing sales culture
  • Collaborate with the My Holiday leadership team to support long-term business goals and objectives
  • Set and manage daily KPI expectations, ensuring individual and team performance benchmarks are achieved
  • Use sales data and reporting to manage team performance, including sales, margins, conversions, and account activity
  • Support the My Holiday Sales Manager in maintaining budgets and managing unit costs effectively
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive


We'd love to hear from you if you have:

  • Demonstrated experience leading and engaging a customer-focused sales team
  • Proven ability to achieve and exceed sales targets in a fast-paced environment
  • Experience coaching, mentoring, and developing high-performing sales consultants
  • Strong leadership and people management skills with the ability to inspire and motivate others
  • Excellent customer engagement and relationship-building capabilities
  • Strong communication skills with a high level of attention to detail and accuracy
  • Solution-focused mindset with a proactive and results-driven approach
  • Ability to analyse sales performance metrics and use data to drive team success

What's in it for you?

  • Strong salary plus performance-based bonuses
  • Opportunity to grow your career with a well-recognised brand in the travel industry
  • Access to ongoing training and professional development opportunities
  • Exclusive discounts on flights, accommodation, cruises, tours, and more
  • Free and confidential access to health consultants and financial advisors
  • Work from our beachside office in beautiful Broadbeach on the Gold Coast

Your awesome extras...

📚 Ongoing skills development

🚀 Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

👩‍⚕️ Access to industry leading health and well - being programs and financial advisors

🌴 Set up shop in a swanky beachfront office in Broadbeach

💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

👐🏻 Take volunteer leave as part of giving back to the local community

Ready to Start Your Journey? If you’re excited to kickstart your career in the travel industry, we want to hear from you! Apply now and let’s embark on this adventure together!

Explore the world and make a difference—one customer at a time!

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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