Job Description

Project Management Associate

Full Time | Hybrid

Aguascalientes, MX

Innovate with Benchmark Digital as a Marketing Operations Specialist

Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision-making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees. Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite means you will continuously use and evolve your skills to develop fresh ideas and initiatives.

Benchmark Gensuite Benefits

At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.

About the Role

The Project Management Associate supports new subscriber launches, expansions, and complex initiatives by coordinating cross-functional teams, maintaining project plans and documentation, tracking milestones and dependencies, following up with task owners, preparing communications and meeting materials, and escalating risks or blockers. Primarily focused on internal project coordination and execution, this role helps customer-facing teams stay aligned and keeps delivery on track. It is an excellent opportunity for an organized, proactive professional looking to build a career in SaaS implementation and project delivery.

Responsibilities:

• Create, maintain, and regularly update project plans, timelines, milestones, task owners, dependencies, action items, and related information in project tracking tools.
• Coordinate day-to-day execution across internal teams, translating project and implementation direction into clear, trackable activities with defined responsibilities, due dates, and next steps.
• Monitor project progress, follow up with task owners on upcoming, incomplete, or overdue commitments, and help drive activities through completion.
• Identify schedule, scope, resource, quality, and dependency risks, escalating issues or blockers to project leadership when appropriate.
• Schedule project meetings and workstream discussions, prepare internal and customer-facing materials, and document decisions, action items, owners, and due dates.
• Maintain accurate and organized project records, including plans, presentations, status reports, meeting recordings, decisions, and supporting documentation.
• Coordinate with technical and functional leads to track testing requirements, deployment-readiness activities, dependencies, and completion status.
• Participate in customer meetings as appropriate, supporting project leadership with preparation, documentation, follow-up, and execution tracking rather than independently leading discussions.
• Support the consistent use of project management standards, templates, playbooks, and delivery processes.
• Identify and contribute to improvements in project coordination, reporting, documentation, and follow-up processes.
  

Qualifications & Experience:

• 1-2 years of experience in project coordination, project management, implementation PMO, operations, customer onboarding, or a related role.

• Exposure to using AI tools for managing projects is a plus.

• Strong organizational and time-management skills, with the ability to manage multiple priorities, deadlines, and workstreams.

• Excellent written and verbal English communication skills (C1).

• Strong interpersonal skills with the ability to collaborate effectively across cross-functional, cross-cultural, and geographically distributed teams.

• Demonstrated ability to maintain accurate project plans, trackers, meeting records, and supporting documentation.

• Strong follow-through, with the ability to proactively engage stakeholders, obtain updates, and drive commitments to closure.

• Ability to identify risks, blockers, dependencies, and emerging issues and communicate them clearly and promptly.

• Sound judgment, attention to detail, and initiative, with the ability to work independently and recognize when escalation is needed.
• Working knowledge of the Software Development Life Cycle and common software development methodologies.
• Understanding of cloud-based client-server environments.

• Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, Teams, or comparable productivity and collaboration tools.

Education

Bachelor's degree in a relevant field such as Information Technology, Quality, Risk Management, Industrial Engineering, Project Management, or a related discipline is required, along with relevant industry experience. 

Questions about the position? Please contact our HR Mexico Team at jobs.mexico@benchmarkdigital.com

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