Job Description

He angitūtanga: The opportunity

New Zealand Maritime Museum Hui Te Ananui a Tangaroa is a treasured part of Tātaki Auckland Unlimited and an anchor of Auckland’s vibrant waterfront. We share the stories that have shaped Aotearoa’s maritime heritage and welcome visitors from across Aotearoa and the world.

We are looking for an enthusiastic and customer-focused Museum Assistant to help us deliver high-quality visitor experiences and make the Museum an accessible, welcoming place for all. This is a hands-on, multi-tasking role working in a flexible and supportive team environment.

In this position you will contribute to the Museum’s daily frontline operations, from greeting visitors and supporting ticketing, to assisting with retail, events, public programmes, and administration. Every day brings something different, and you will play an important part in creating memorable experiences for our diverse audiences.

This is a permanent, part time role, working 18 hours per week over Frid, Sat and Sundays.

To read the full position description, click here: Museum Assistant

He kōrero mōu: About you

You will bring a warm, confident presence and genuine commitment to outstanding customer service. You enjoy working with people of all ages and backgrounds, can keep calm under pressure, and thrive in a busy visitor-facing environment.

You will also be a strong communicator, a problem-solver, and someone who enjoys being part of a collaborative, supportive team. Experience in customer service, tourism, heritage, retail, or hospitality is highly valued.

To guide you further, our ngā whakaritenga (job requirements) are:

• Flexibility to work weekends, public holidays and evenings.

• Satisfactory police vetting and working with children checks.

• Experience handling cash is an advantage.

• Experience working with children or delivering activities is desirable.

Ngā āhuatanga kei a mātou | What we offer

We offer a supportive, fun team environment working at a unique waterfront work location.

An array of discounts and exclusive partnership benefits as part of the Auckland Council whānau:  Employee Benefits Snapshot

Band C $60,216 per annum

Tono mo te mahi/To Apply 

• Please provide a bespoke cover letter

• No need to add your roles in the non-mandatory fields if your CV is up to date

• You need to have the right to work in NZ already. We are unable to support visa applications for this role

• Applications close at 11.59pm 12th January 2026

Please note our recruitment team is away over the Christmas period and will only be able to respond to these applications or queries after the 12th of January. The start date will be in approx. February.

Tātaki Auckland Unlimited (TAU) is Auckland’s cultural, events and destination agency. It enriches the cultural life and vibrancy of Auckland through events, experiences and taonga (treasures). Its work connects communities, celebrates identity and grows Auckland’s reputation as a world-class place to live, visit and belong. TAU is a proud Auckland Council-controlled organisation.

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Employees in receipt of salary protection and/or on the predecessor Tātaki Auckland Unlimited terms and conditions of employment, please note that the salary protection and/or predecessor Auckland Unlimited terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Unlimited terms and conditions.