The Museum and Guest Relations Coordinator plays a valuable role in providing exemplary customer service to all guests, which will include responding to requests for information, answering questions, and informing guests of museum policies. This position is also responsible for assisting with museum programs and events and maintaining the museum’s telecommunications and filing systems. This position requires exemplary customer service skills, strong communication and organization skills, attention to detail while managing multiple tasks, and basic computer skills.
The Museum and Guest Relations Coordinator performs a variety of administrative functions to assist in the efficient operation of the Museum. Throughout the year, the position assists with art-handling duties, unpacking of delicate works of art, and other collections-related duties as assigned by the Registrar, creates social media content, interacts with Museum guests, assists with events and event details, including solely managing certain events, and handles certain administrative projects assigned by the Senior Executive Director, such as the creation of report documents. The Zillman Art Museum (ZAM) is a fast-paced, customer service-oriented cultural venue. ZAM is located in downtown Bangor and is open to the public. Typical hiring range for this position is $35,000 to $38,500 commensurate with qualifications and experience.
Please review the Museum and Guest Relations Coordinator job description for more information.
About the University:
The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu
The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options.
Qualifications:
Required:
Preferred:
Other Information:
To be considered for this position you will need to “Apply” and upload the documentation listed below:
1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
For full consideration, materials must be submitted by 4:30 p.m. EST on July 31, 2026.
The successful applicant is subject to appropriate background screening.
The University of Maine System (UMS) is the state’s largest driver of educational attainment and economic development. In the past two decades, the System has awarded 106,362 degrees and spurred and strengthened thousands of small Maine businesses through world-class research and development.
Established in 1968, UMS unites the state’s distinctive public universities including the R1 University of Maine and its regional campus the University of Maine at Machias, the University of Maine at Augusta, the University of Maine at Farmington, the University of Maine at Fort Kent, the University of Maine at Presque Isle, the University of Southern Maine and the University of Maine School of Law, as well as the University of Maine Graduate and Professional Center.
The System serves more than 30,000 students annually and its tripartite education, research and service mission is made possible by the efforts of some 5,000 faculty and staff. Despite demographic declines in the state and region, over the last five years the System has increased the number of high school students annually earning free university credit by 32%, rapidly expanded high-quality online education, grown graduate enrollment by 22%, and launched innovative adult degree completion initiatives to advance economic mobility and meet state workforce needs. Maine’s public universities continue to be a national leader in advancing college affordability and access and reducing student debt. Listed in-state tuition and fees at UMaine are the lowest of any New England flagship and Pell-eligible Maine students can attend four of the System’s small universities without paying out-of-pocket for tuition and fees.
