OUTsurance

Multiskilled On the Road Investigator (KZN)

OUTsurance  •  Durban, ZA (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

As the OUTsurance OTR (on-the-road) Investigator you will be responsible for the following:

Responsibilities

  • Liaise with internal and external clients with a focus on investigating all claims
  • Investigating various claims
  • Excellent administrative skills
  • Have a valid driver’s license and passport, Be prepared to travel country wide as this skill set is a national component.

Qualifications

  • Matric
  • An assessing/ investigation related tertiary qualification will be beneficial.
  • Valid driver’s licence
  • Valid passport

Experience requirement:

  • Must have investigative experience – preferably Insurance investigative experience, investigating claims.
  • Claims assessing / investigative background and face to face client experience in the insurance industry will be beneficial

Additional Information

Competencies and Skills

  • Excellent interpersonal and communication skills (verbal and written)
  • Computer literacy is essential
  • Investigative know-how is essential
  • Conflict handling
  • Self-disciplined and self-motivated (must be able to work independently)
  • Problem solving/initiative
  • Negotiating
  • Stress tolerance
  • Tenacity and resilience
  • Customer service oriented
  • Deadline and results oriented
  • Attention to detail
  • Takes ownership and responsibility
  • Adaptability
  • Must have a valid passport and driver's licence

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.

Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

OUTsurance

About OUTsurance

𝗪𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝗮𝗹𝘄𝗮𝘆𝘀 𝗴𝗲𝘁 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗢𝗨𝗧

Back in 1998, we pioneered the concept of an included cash OUTbonus: where you get 10% of your paid premiums back in cash for remaining claim free. Since then, we’ve paid approximately R6.1 billion in OUTbonuses to more than 880 000 clients*.

We also expanded our personal product offering to include OUTsurance Business, OUTsurance Life Insurance, funeral cover, and pet insurance.

*Internal data 1998 to 31 January 2023.

𝗔𝘄𝗮𝗿𝗱-𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

We boast an impressive list of industry awards, from being named the preferred car insurance and home insurance brand as per the 2022/2023 Ask Afrika Icon Brands™ Benchmark Survey to being awarded the title of short-term insurer of the year in the 2023 News24 Business Awards.

In 2022, we walked away with top honours in the 2022/2023 Ask Afrika Orange Index® Award, achieving first place for service excellence in the funeral insurance category.

Visit outsurance.co.za for a detailed list of awards.

𝗛𝗶𝘀𝘁𝗼𝗿𝘆

1998 – OUTsurance is established in South Africa, providing short-term insurance directly to the public.

2008 – Youi, modelled on OUTsurance is luanched in Australia, offering short-term personal lines insurance.

2010 – OUTsurance Life is established in South Africa, providing basic and underwritten life insurance products.

2022 – OUTsurance Group Limited lists on the Johannesburg Stock Exchange.

2024 – OUTsurance commences operations in the Republic of Ireland in 2024, providing motor and home insurance to Irish consumers.

OUTsurance is a member of the Rand Merchant Investment Holdings (RMI) Group and an approved financial services provider.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Centurion, ZA
Year Founded
1998
Social Media