Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Our multi-national Sales team spans several territories across Europe, each led by an experienced Sales Manager who owns a portfolio of multi-national prospects. This role is different from the rest of the team: alongside carrying your own book of business, you'll lead, coach, and develop a group of Sales Managers across the European region, and report directly to the VP. You'll be a key strategic voice at Amex GBT, recognized both as a top individual performer and as the person who helps the rest of the team perform at their best.

What we're looking for:

This is a genuine player-coach role. You'll keep closing new business yourself — acquiring multi-national prospects across your own portfolio, representing our value proposition, and owning your individual sales cycle end to end — while also taking responsibility for the performance and development of a team of Sales Managers across Europe.

As an individual contributor, you will:

• Build and maintain strong relationships with key internal partners, while building and developing senior-level client contacts of your own.
• Build a sound set of prospects and lead your personal pipeline.
• Move your prospects through the sales cycle to closure.
• Bring exceptional relationship management and consultative sales skills to your own deals.
• Apply a sophisticated ability to synthesize client needs.

As team lead and coach, you will:

• Lead, coach, and develop a team of Sales Managers across European territories, providing hands-on mentorship on deal strategy, negotiation, and pipeline management.
• Set team-wide targets in partnership with the VP, and track performance against quota — coaching into gaps and reinforcing what's working.
• Run regular 1:1s, pipeline reviews, and deal-coaching sessions with each member of your team.
• Act as an escalation point for complex or strategic deals anywhere in the team's territories.
• Support recruitment, onboarding, and ongoing professional development for the team.
• Help enhance the sales process within Amex GBT, and share what's working across your team more broadly.
• Represent your team's collective performance and strategy to senior leadership.
• Balance your own sales quota with the time and attention a team genuinely needs from its lead.
• Work and give effectively in a team and matrixed environment, both as a contributor and as a leader.

What We're Looking For:

• 5+ years' experience within a Travel Management Company.
• Strong travel industry reputation and knowledge (desirable).
• 5–10 years' sales experience, including sales leadership experience.
• Proven experience leading, coaching, or mentoring a sales team — ideally in a player-coach capacity, where you balanced your own quota with team leadership.
• Strong people-management skills: performance management, 1:1 coaching, and team development.
• Experience in global/multi-national sales with a strategic approach.
• Proven success selling to and winning large/multi-national accounts, with the ability to sell client-specific solutions.
• Extensive client-facing experience globally, with the ability to engage and influence at senior levels within large global organizations, and a strong understanding of how to drive and communicate client value.
• Comfortable operating across multiple European markets and working cultures.
• B2B business development and sales; executive relationship management.
• Pipeline management; sophisticated deal construction.
• Consultative problem solving; strategic business planning.
• Knowledge of and use of the Challenger sales model — and the ability to coach others in it.
• Proposal writing and negotiation skills.
• Experience implementing global expansion, with strong written and verbal communication skills for clients and internal stakeholders alike.
• Confident with Salesforce, Word, PowerPoint, Outlook, and Excel.
• Strong time management and organizational skills — this matters even more when balancing a personal quota with team leadership.
• Ability to travel up to 40% or more, given the team spans multiple European countries; virtual/remote team leadership experience is a plus.

Location

United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!