Job Description

ABOUT THE OPPORTUNITY

Join Switzerland's largest private telecommunications operator, now building out a growing team in Portugal. This is a creative role with real purpose — designing the visual and multimedia content that shapes how thousands of employees learn, develop, and perform. If you're a designer who moves fluidly between static design and video production, and you care about making complex ideas genuinely accessible, this is the opportunity for you.

PROJECT & CONTEXT

You'll be embedded in the Learning & Development team, creating the visual assets, training videos, and multimedia content that underpin employee performance across a fast-moving Telco environment. The work spans infographics and presentations through to full video production — scripting, storyboarding, filming when needed, and post-production. Content is optimised for LMS platforms, mobile, and internal tools, and your output will be seen and used by frontline teams daily.

WHAT WE'RE LOOKING FOR

• 2–3 years of experience in multimedia design, graphic design, and video editing in a professional context
• Advanced proficiency in Adobe Creative Suite — specifically Photoshop, Illustrator, After Effects, and Premiere Pro
• Familiarity with Artlist or equivalent platforms for licensed audio and video assets
• Strong command of visual storytelling, layout principles, design fundamentals, and UX design thinking
• Solid video editing skills — transitions, sound design, and motion graphics
• Ability to translate complex business concepts and requirements into clear, engaging, learner-friendly multimedia formats
• Experience collaborating within a team environment, aligning creative output with learning goals and brand guidelines
• Ability to manage multiple projects simultaneously while consistently meeting deadlines
• Strong attention to detail and organisational skills
• English B2 or above — required for daily collaboration with international stakeholders

NICE TO HAVE

• Experience working in Learning & Development, training, or instructional design environments
• Background in or familiarity with the Telecommunications industry
• Working proficiency in Italian, French, and/or German — a strong advantage given the Swiss operational context
• Familiarity with frontline agent environments such as customer service, sales, or call centres
• Motion graphics and animation experience beyond basic After Effects usage
• Experience optimising content for LMS platforms and mobile-first delivery

Sonnet 4.6