MP Solutions Ltd.

Multilingual Technical Support Specialist

MP Solutions Ltd.  •  Budapest, HU (Onsite)  •  1 month ago
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Job Description

Our partner is a global leader in customer experience and digital solutions, combining innovation and people-centered service to help top international brands connect with their customers. With operations in over 30 countries, we offer cutting-edge support in technology, e-commerce, and customer engagement. Our Hungarian team provides multilingual support for clients across Europe in a professional, collaborative, and friendly environment.

Tasks:

  • Provide information about products and services via phone, chat, and email
  • Assist customers with order processing, delivery tracking, and service-related inquiries
  • Handle customer complaints and provide solutions to ensure satisfaction and retention
  • Evaluate and monitor the performance of solar panel systems through internal tools (e.g., reading graphs, restarting systems, troubleshooting issues)
  • Support installation and technical setup of e-bikes, including app connectivity and client training
  • Coordinate warranty-related replacements and repairs
  • Communicate delivery updates and resolve shipment-related issues
  • Collaborate closely with internal teams to ensure smooth technical and service operations

Requirements

  • 1–2 years of experience in customer service or technical support
  • Strong technical curiosity or interest in renewable energy or connected devices
  • Confident English skills (minimum B2 level – trainings are held in English)
  • Advanced 2nd language skills: French/German/Dutch/Italian/Portugal/Spanish (minimum C1 level)
  • Good problem-solving and multitasking abilities
  • Excellent communication skills and a customer-focused mindset

Benefits

  • Stable, international work environment with a supportive team culture
  • Onsite role in Budapest
  • Continuous professional development and language training opportunities
  • Competitive compensation package
  • Cafeteria: net monthly 28,000 HUF SZÉP card allowance
  • Opportunity to work with innovative products and technologies in a dynamic industry
MP Solutions Ltd.

About MP Solutions Ltd.

MP Solutions Ltd. is acting like a Professional staffing service provider focusing on RPO solutions and RPO Agency, with a respected track record rolling over two decades.

Beside delivering effective services to the Hungarian Market, over the past few years MPS turned into an international way, have secured numerous projects in both the U.S. and Europe, achieving an outstanding success rate in their execution.

Both our founders and the Management Team have unique experiences in the various international and domestic recruitment projects and have faced multiple technology and non-technology ramp-ups.

Our flagship division, the Recruitment Process Outsourcing (RPO) department, is committed to delivering diverse, high-quality professional services tailored to your specific needs, offering both complex and alternative solutions.

MPS Digital provides professional end-to-end nearshore software development services and custom software solutions. Whether you require fully managed development teams or individual experts to augment your projects, MPS Digital delivers professional end-to-end solutions.

MPhackS provides custom made professional online-offline events, activities to help with your recruitment, employer branding and innovation needs.

We provide measurable outcomes from Central Europe in response to your unique business requirements.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Budapest, HU
Year Founded
2000
Website
mps.hu
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