Job Description

Multicultural Family Support Worker

Newcastle / Hunter Region Part time – 4 days per week
SCHADS Award Level 4

Make a real difference

At Mosaic Multicultural Connections, we support children, young people and families from culturally and linguistically diverse (CALD) backgrounds to build safe, strong and connected futures.

We’re looking for a Multicultural Family Support Worker who is passionate about early intervention, family support, and culturally responsive practice.

About the Role

You will work directly with families to strengthen parenting capacity, support child safety and wellbeing, and connect people to the services they need.

This includes:

Engaging families through home visits and outreach
Completing assessments and developing case plans
Coordinating supports and referrals
Delivering practical support and group programs
Responding to risks including child protection and family violence

Responsible for the timely maintenance of client records, ensuring
all reporting obligations and case documentation meet organisational deadlines.

Presentation skills to run the parenting program in the group and
individual settings.

What You’ll Bring

We’re looking for someone who can confidently deliver across the core areas of the role:

Engagement: Build trust with families and work effectively across cultures
Assessment & Casework: Identify needs, develop plans, and manage a caseload
Family Support: Strengthen parenting skills and promote independence
Safety: Recognise and respond to risks, including child safety and DFV
Collaboration: Work with services and maintain clear, accurate records

Essential

Qualification in Community Services, Social Work, Psychology or similar
Experience working with children, young people, and families
Understanding of child development and family dynamics
Experience supporting complex needs (e.g. DFV, vulnerability)
Strong communication and organisational skills
Current driver’s licence

Desirable

Experience working with CALD communities or settlement services
Experience delivering group programs
Bilingual skills (highly regarded)

Why Join Mosaic?

Purpose-driven, community-focused work
Supportive and collaborative team
Ongoing learning and development
Values-led organisation: Trust, Respect, Transparency, Collaboration, Creation

Requirements

Working With Children Check
National Police Check
Right to work in Australia

How to Apply

Submit your resume and a short cover
letter outlining your experience and interest in the role.

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry

Healthcare & Social Services

Company Size

1,001-5,000 employees

Headquarters

Parkville, AU

Year Founded

Unknown

Website

org.au

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