Job Description

JLL is seeking a Multi-Skilled Shift Technician for workplace management operations at a prestigious investment company's London HQ in the City

• Provides critical technical support across building systems and facilities
• Ensures seamless operations and exceptional workplace experience for occupiers

Key Responsibilities

Technical Maintenance & Operations

• Perform planned preventative maintenance and reactive repairs across electrical, mechanical, plumbing, HVAC, and fabric maintenance
• Conduct regular inspections of building systems and equipment to identify potential issues
• Respond promptly to building management system alarms and alerts
• Troubleshoot and resolve technical issues efficiently
• Maintain accurate records of all maintenance activities using computerized maintenance management systems

Building Services Management

• Monitor and optimize performance of critical building systems (lighting, heating, ventilation, air conditioning, power distribution)
• Conduct regular checks of plant rooms, riser cupboards, and mechanical equipment
• Support energy management initiatives by monitoring consumption and identifying efficiency improvements
• Coordinate with specialist contractors for complex repairs or statutory maintenance

Health, Safety & Compliance

• Ensure all work complies with health and safety regulations, client procedures, and JLL standards
• Conduct safety checks and assist with fire alarm testing and emergency lighting checks
• Maintain awareness of building emergency procedures and participate in emergency response protocols
• Complete risk assessments and method statements for maintenance tasks

Client & Occupier Support

• Provide excellent customer service to building occupiers
• Respond professionally to facilities requests and technical queries
• Work collaboratively with the workplace management team
• Participate in regular client meetings and service improvement initiatives
• Maintain visible presence throughout the facility with proactive problem-solving

Shift Operations

• Work rotating shift pattern including early mornings, late evenings, and weekend shifts
• Participate in handover procedures to ensure continuity between shifts
• Respond to out-of-hours emergencies as part of on-call rota
• Maintain high standards of professionalism across all shift patterns

Required Qualifications & Experience

Technical Skills

• Recognized trade qualification in electrical, mechanical, plumbing, or building services engineering
• Proven multi-skilled maintenance experience in commercial office environments
• Strong understanding of building management systems, HVAC operations, and electrical/mechanical plant
• Ability to read technical drawings, equipment manuals, and maintenance schedules

Professional Requirements

• City & Guilds or equivalent technical certification in relevant disciplines
• Current health and safety qualifications (working at height, manual handling)
• 18th Edition Wiring Regulations or equivalent mechanical certifications
• Valid DBS check or willingness to undergo enhanced security screening

Personal Attributes

• Excellent problem-solving abilities with methodical approach to fault diagnosis
• Strong communication skills for interaction with senior executives and occupiers
• Self-motivated with ability to work independently and as part of a team
• Flexible attitude toward working hours
• Professional appearance and demeanor appropriate for prestigious City location

What JLL Offers

• Competitive salary commensurate with experience and qualifications
• Comprehensive benefits package including pension scheme and healthcare options
• Ongoing professional development and technical training opportunities
• Career progression within JLL's global facilities management platform
• Opportunity to work in iconic City building supporting high-profile financial services client

About the Location

• Based at flagship office building in heart of London's financial district
• Supporting prestigious investment company
• Requires highest standards of technical excellence and customer service
• Fast-paced professional environment where attention to detail and discretion are paramount