Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.
Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediates.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to co ordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
Moderate (intermediate) to high level of technical knowledge.
Partially multi skilled across product and process relevant to the business area.
Skills/Experience/Knowledge
Minimum 1-2 years experience accounting, receipting experience
Receipting Knowledge: MFC / Vantage systems
Refunds; Journals ;
Internal transfers between Old Mutual banking accounts
Knowledge of the Accurate system
Excel Knowledge (Intermediate)
Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediates.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to co ordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
Moderate (intermediate) to high level of technical knowledge.
Partially multi skilled across product and process relevant to the business area.
Skills/Experience/Knowledge
Receipting Knowledge: MFC / Vantage systems
Refunds; Journals ;
Internal transfers between Old Mutual banking accounts
Knowledge of the Accurate system
Excel Knowledge (Intermediate)
Skills
Communication, Compliance Governance, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Service, Customer Service Operations, Customer Understanding, Data Analytics, Data Management, Identifying Sales Opportunities, Microsoft Office 365, Strengthening Customer Relationships
Competencies
Action OrientedCommunicates EffectivelyCustomer FocusDecision QualityEnsures AccountabilityInterpersonal SavvyManages AmbiguityManages Complexity
Education
Matriculation Certificate (Matric) (Required), NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
02 September 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people.
Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica.
