Job Description

About BayView Dental Associates:

At BayView Dental Associates, we are committed to delivering compassionate, comprehensive dental care in a patient-centered environment. With multiple locations and a team of experienced dental professionals, we are passionate about helping our patients achieve and maintain healthy, beautiful smiles. Our practices foster a friendly and supportive team culture where our staff plays a vital role in creating a welcoming experience for every patient.

We are seeking a reliable and adaptable MULTI-SITE Dental Front Business Assistant to support our front office operations across multiple BayView Dental locations. This role is perfect for someone with flexibility and who thrives in dynamic environments and enjoys working with different teams. This role is meant to cover for other Business Assistant roles during vacations and vacancies. As a Float Front Desk Associate, you’ll be the first point of contact for our patients, ensuring exceptional service from check-in to check-out.

Key Responsibilities:

• Travel to various BayView Dental locations as scheduled (mileage reimbursement provided)
• Greet patients warmly and professionally, creating a positive first impression
• Schedule, confirm, and manage patient appointments efficiently
• Collect and verify insurance information and patient demographics
• Manage patient check-ins and check-outs, including handling payments and co-pays
• Answer phone calls and respond to patient inquiries in a courteous, professional manner
• Maintain a clean, organized, and welcoming front desk area
• Collaborate with clinical staff to ensure smooth patient flow
• Support administrative tasks as needed, including filing, data entry, and scanning documents
• Uphold patient confidentiality and adhere to HIPAA regulations

What We Offer:

• Competitive pay based on experience
• Mileage reimbursement for travel between locations
• Health, life, and vision insurance (for eligible employees)
• Paid time off and holidays
• 401(k) with company match
• Opportunities for career growth within our dental network
• A supportive and team-oriented work culture

Join our team and help us create exceptional dental experiences for every patient—wherever you're needed.

Requirements

Qualifications:

• High school diploma or equivalent required.
• Minimum of 1 year of dental front office experience required
• Strong understanding of dental insurance plans and terminology
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in dental practice management software
• Reliable transportation and willingness to travel between offices