Job Description

Overview

Bring Strategic Thinking, Organization and Operational Excellence to Room & Board’s Chicago Showrooms.

At Room & Board, extraordinary customer experience depends on what happens behind the scenes just as much as what happens on the showroom floor.

As our Multi-Location Inventory & Operations Specialist, you’ll help create extraordinary customer experience by keeping inventory accurate and product moving efficiently across our Chicago, Oak Brook and Skokie showrooms and in partnership with our Delivery and Distribution Centers. This is an active, hands-on role where you’ll work with product throughout our showroom and stockroom environments while using strong organization, technology and communication to manage priorities and solve inventory challenges across multiple locations.

If you enjoy thinking strategically, adapting quickly in a fast-paced environment, solving problems and building strong partnerships, we’d love to meet you.

This role is part of our Retail team and reports to the Retail Market Manager/Regional Retail Market Manager.

Why Room & Board?

As a 100% employee-owned company, every eligible staff member shares in our success through our Employee Stock Ownership Plan (ESOP). Ownership shapes how we work together. We think long-term, support one another and take pride in creating exceptional experiences for our customers and each other.

Work Location:

This role is based primarily out of our Chicago showroom and supports our Chicago, Oak Brook and Skokie locations. Regular travel between locations is expected based on inventory and business needs.

Showroom Locations:

Chicago: 55 East Ohio Street, Chicago, IL 60611

Oak Brook: 2525 West 22nd Street, Oak Brook, IL 60523

Skokie: 10071 Skokie Boulevard, Skokie, IL 60077

Schedule:Monday–Friday, 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.Start times may occasionally be as early as 7:00 a.m. for larger projects.

You’ll share your talents in the following ways as a Multi-Location Inventory & Operations Specialist:

• Own inventory accuracy across multiple locations. Manage the day-to-day flow of inventory, including product movement, transfers, replenishment, cycle counts, damages, returns and product location accuracy.
• Keep products moving accurately and efficiently. Work hands-on throughout showroom and stockroom environments to physically count, locate, organize and move product, maintain accurate tagging and support larger inventory projects in a fast-moving environment.
• Plan and prioritize work across multiple locations. Balance daily inventory responsibilities, larger projects and changing priorities across our Chicago-area showrooms while coordinating closely with Delivery and Distribution Center partners to keep work organized and moving forward.
• Use technology and data to guide your work. Leverage SAP, Excel, Microsoft 365 and other tools to research inventory issues, maintain accurate information and identify opportunities.
• Build strong partnerships across locations. Work closely with showroom leadership, Visual, Delivery and Distribution partners to coordinate priorities and ensure strong follow-through, both in person and remotely.
• Solve problems and improve processes. Research inventory discrepancies, identify root causes and look for ways to improve accuracy, efficiency and consistency across locations.
• Create safe, organized and productive environments. Maintain stockrooms and inventory areas that are safe, organized and efficient and support our showroom teams and customer experience.

Additionally, you'll bring the following experience and demonstrated skills as a Multi-Location Inventory & Operations Specialist:

• 5+ years of inventory management, retail operations, logistics or related experience. Experience supporting multiple locations or a complex operating environment is preferred.
• Strong organization, planning and project coordination skills with demonstrated ability to manage multiple priorities, details and deadlines.
• Experience managing inventory processes, including cycle counts, replenishment, product movement and inventory accuracy.
• Strong technology aptitude and proficiency with Excel and Microsoft 365. Experience with SAP or another ERP/inventory system is preferred.
• Strong communication and relationship-building skills with the ability to coordinate work and influence outcomes across multiple partners and locations.
• A proactive problem-solving mindset with strong attention to detail, agility and follow-through.
• Comfort working in a physically active role, spending a significant portion of your day moving throughout showroom and stockroom environments, handling product and completing hands-on inventory work.
• Willingness to travel regularly between our Chicago, Oak Brook and Skokie locations.
• Ability to provide proof of identity and legal work authorization upon hire.

Ability to safely perform the physical requirements of the role. The safety and well-being of our staff members is paramount. Because this position requires physical stamina and regular hands-on work with products, final candidates are required to successfully complete a pre-employment physical.

What you’ll find working here as a Multi-Location Inventory & Operations Specialist:

• Salary: $60,000 - $70,000 /yr., depending on experience
• Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer benefits to help you thrive in every aspect of life. That includes three weeks of paid vacation, a generous 401(k) match, profit-sharing and more. As a 100% employee-owned company, staff members working 1,000 hours or more in a 12-month period are eligible to participate in our Employee Stock Ownership Plan (ESOP). This plan acts as an additional Retirement Savings Plan fully funded by Room & Boad.
• Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive, and beautiful.
• A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers

Application Deadline: The position will remain open until filled; there is no specified deadline.

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.

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