
Job Title: PCA – Multi-Disciplinary Patient Care Assistant
Location: Willows Veterinary Centre
Job Type: Full Time Position
Hours: 38 hours averaged per week. Plus 1:5 Weekend shifts- Including bank holidays
Your role and Responsibilities
The successful applicant will work as part of the Clinical Support Team to provide consistently high standards of patient care and as well as ensuring practice standards are maintained to a high quality.
This position offers an opportunity to gain experience in patient care, as well as developing both your animal-care skills and technical knowledge. You will be working in a busy environment as part of a large multidisciplinary team, where no two days are the same. Our expectation of you is that you take the highest level of care, have pride in your work and use your initiative in creating a better world for pets.
Our Patient Care Assistants undertake a variety of duties as directed by the Veterinary Surgeons and/or Registered Veterinary Nurses, and duties or responsibilities may include:
Care of in-patients within the wards including (feeding, medicating, walking patients, patient care, cleaning tasks etc)
Patient handling and restraint
Implementation of appropriate infection control measures throughout the hospital to include regular cleaning schedules as per specified area checklists
This is a great opportunity to an individual wishing to start a career in clinical support. Many of our patient care assistants have gone on to have successful careers in veterinary nursing. Full support and training will be provided.
Benefits
About us
Willows Veterinary Centre and Referral Service is one of the leading small animal referral centres in the world, having been delivering the highest possible standard of pet healthcare for over 30 years.
Our vision is to provide an unrivalled clinical, patient, client and team experience that is recognised for excellence across the world. Our values centre around the care of our patients, our clients, our referring vets, each other, and the environment to make A BETTER WORLD FOR PETS.
Willows is widely known for the delivery of CPD, and we strongly encourage all our associates to continually develop their skills and knowledge. We employ over 250 Associates working as part of an outstanding multi-disciplinary team led by internationally-renowned Specialists. Our service teams include orthopaedics, neurology, ophthalmology, internal medicine, clinical nutrition, oncology, soft tissue surgery, cardiology, dermatology, Emergency and Critical Care (ECC), anaesthesia and analgesia, diagnostic imaging and physiotherapy.
In-patient care is a priority and includes 24-hour veterinary and nursing cover, with support from a team of emergency vets and Interns. Our hospital facilities are of the highest quality, including on-site Siemens 64-slice CT, Siemens 1.5T MRI, two in-theatre mobile image intensifiers, two digital radiography rooms, ultrasonography, electro diagnostics, video endoscopy and an extensive range of advanced surgical equipment.
Willows Veterinary Centre and Referral Service is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Willows Veterinary Centre and Referral Service , Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
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Salary Value: £24,364.08 per annum;

Linnaeus Veterinary Ltd (A Mars Company).
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Linnaeus, formed in 2014 and backed by Mars Petcare, is a leading veterinary services group comprising some of the most highly-respected practices in the UK. The group has seen continued growth and has had fantastic investment in its service offering, enabling it to maintain its position at the very forefront of specialist and first opinion veterinary services and excellence.
Linnaeus is a vibrant, forward-thinking partnership of highly respected veterinary practices across the UK, comprising some of the best clinicians in the profession who were carefully selected to ensure the highest levels of patient care across our group.
Together we provide a growing community of like-minded veterinary professionals who are passionate about what they do. We are incredibly proud of each and every member of our diverse portfolio, from the UK’s most respected small animal referral centres to our selection of high-quality first opinion practices.
Through its flexible and supportive culture, its practice teams can focus on delivering top-quality care to their patients. For more on Linnaeus, please visit www.linnaeusgroup.co.uk.
Committed to Excellence