Job Description

Be part of Watertown Regional Medical Center, an acute-care hospital in southeastern Wisconsin that consistently earns national awards for its high-quality care from the likes of Becker's Hospital Review, Chartis, Healthgrades, The Leapfrog Group, and parent company ScionHealth. Watertown Regional's exceptional care across multiple specialty services is also reflected in its numerous accreditations and certifications. Join our team and grow your career in a hospital where everyday excellence meets or exceeds expectations.

The Multi-Care Technician I (MCT I) is a vital member of the patient care team working under the supervision of a Registered Nurse (RN). This role provides basic patient care and supports unit operations through a combination of clinical and clerical responsibilities. The MCT I assists with activities of daily living, performs basic clinical tasks, supports nursing station operations, and may perform 12-lead EKG testing to assist the care team in delivering safe and effective patient care.

Essential Functions

• Provides basic patient care including monitoring vital signs, blood glucose checks, and documenting intake and output.
• Assists patients with activities of daily living such as bathing, grooming, feeding, and mobility support.
• Observes and reports abnormal findings or changes in patient condition to nursing staff.
• Maintains clean, safe, and organized patient rooms and unit environments.
• Performs clerical duties to support nursing station operations, including answering phones and managing basic documentation tasks.
• Performs 12-lead EKG testing as directed by nursing staff or providers.
• Communicates effectively with patients, families, and members of the interdisciplinary care team.
• Supports infection prevention practices and patient safety protocols.
• Performs additional duties as assigned to support patient care and unit operations.

Knowledge, Skills, and Abilities

• Ability to safely lift, move, and assist patients and equipment according to safety guidelines.
• Knowledge of medical terminology and basic computer skills used in healthcare settings.
• Strong interpersonal and communication skills to support patient-centered care.
• Ability to observe, report, and document patient information accurately.
• Familiarity with infection prevention practices and hospital safety standards.
• Ability to work effectively as part of a multidisciplinary healthcare team.

Qualifications

Education

• High School Diploma or equivalent, including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Required)

Completion of a postsecondary certificate, diploma, or program in one of the following:(Required)

• Nursing Assistant
• Patient Care Technician
• Medical Assistant
• Emergency Medical Technician

Or some college coursework completed in an accredited school of nursing, including successful completion of “Fundamentals of Nursing.” (May be considered)

Licenses/Certifications

• Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT). (Required upon hire)
• Or
• Current enrollment in good standing in an accredited school of nursing. (May be considered)
• Basic Life Support (BCLS). (Required upon hire or within facility-specified timeframe)

Experience

• One (1) or more years of patient care experience in a hospital setting. (Preferred)