Job Description

Multi-Agency Safeguarding Coordinator | 10714 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum | Grade G | County Hall. Norwich

Would you like to contribute to a multi-agency safeguarding service that places children at the heart of its practice, supporting critical decision making within a team committed to early intervention and effective protection?

Your attention to detail and collaborative approach will help ensure vulnerable children receive the right support at the right time.

About us:

Norfolk has a shared ambition for every child and young person to flourish. We want them to live with resourceful and resilient families in inclusive and supportive communities, to have access to high quality education and training, and the opportunities they need to thrive in adulthood. Our six Pillars of Practice (child centred, outcome focused, relationship based, strengths orientated, whole family and whole system approaches), describe how we work with children, families and our partners to help achieve our vision.

The Multi-Agency Safeguarding Hub (MASH) is an information sharing hub that both physically and virtually co-locates key professionals to facilitate early, better quality information sharing, analysis and decision making to more effectively safeguard vulnerable children, young people and adults. In Norfolk, our MASH has been placed at the ‘Front Door’ of our safeguarding service with the intention of maximising the information gathering, analysis and decision-making process at the earliest point of contact with a vulnerable child or adult and their family to enable them to receive support from the right agencies at the right time.

About the role:

The Multi-Agency Safeguarding Coordinator plays a key role within the Children’s Advice and Duty Team, based in the Multi-Agency Safeguarding Hub. The post holder is responsible for supporting social workers and safeguarding professionals by gathering, recording, and disseminating critical information to ensure the effective protection of children.

We are seeking people with experience of working within a multi-disciplinary team and/or multi-agency working with a minimum of NVQ Level 3 or equivalent in a relevant field.

What we want from you

• Strong administrative and IT skills, including accurate data entry and report writing using case management systems.
• Ability to assess risk, prioritise caseloads, and support decision-making in a fast-paced, confidential setting.
• Excellent communication skills to liaise effectively with families, professionals, and partner agencies.
• Sound understanding of safeguarding procedures, data protection, and relevant legislation.
• Resilience and professionalism when handling sensitive information and emotionally challenging conversations.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria.

Please note: This role is working onsite at County Hall- there is no hybrid working and you must be prepared to work 9am to 5pm in the office every day.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 21 July 2026 at 23:55

All other applicants closing date: 29 July 2026 at 23:55