Job Description

• Suffolk County Council
• Address: Countywide
• Salary: £28,598 per annum (pro rata) (Term Time Only)
• Hours: 37 hours a week - Flexible working options available
• Contract: Permanent

As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Multi-Agency Facilitator, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.   

Reimagine the possibilities.

Your role and responsibilities 

You will facilitate a multi-agency conversation around the child or young person’s education, to identify a clear pathway in their educational journey.

On a daily basis, you will work alongside families and young people to collect their views on their education experience, as well as meeting with schools and other professionals to gain their perspectives. These multi agency conversations will be used to identify clear pathways and next steps in the young person’s education journey.

You will utilise this information to create a report, providing bespoke recommendations to support and enable access to education.

The report informs stakeholders to ensure that the child is at the heart of all education decision making.

You will need 

• strong listening and communication skills, with experience engaging a range of service users and professionals through both verbal and written communication.
• a collaborative approach, valuing teamwork with colleagues who are keen to learn, develop and make a meaningful difference in their day-to-day work.
• efficiency in maintaining robust and accurate records, with a clear understanding of sensitivities and confidentiality at all times.
• flexibility and creativity, with the ability to adapt your approach to meet the needs of different stakeholders.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team 

We are looking to welcome to the team, an individual who will demonstrate drive and passion in their everyday practice, with the ability to forge professional relationships with a range of education settings and partner agencies.

We work closely with our partners in health, social care, youth justice and colleagues within the wider Education Access Services to achieve this.

If you share our values and ambitions, we would love you to join our team.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Lizzie Pignon (she/her) for a casual conversation. You can reach her by calling 01473 263208 or emailing elizabeth.pignon@suffolk.gov.uk   

Alternatively, please contact Maria Hough (she/her) for a casual conversation. You can reach her by calling 01473 260394 or emailingMaria.Hough@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the  Supporting Statement template (Word)

1. Describe an experience where you built effective relationships with a range of professionals or agencies to achieve a shared outcome. How did you ensure a joined-up approach?
2. Give an example of when you identified a risk or safeguarding concern. What actions did you take and how did you ensure the appropriate response?
3. Can you give an example of when you maintained accurate records or produced reports? Why was attention to detail important in that situation?
4. Describe a time when you used a solution-focused or strengths-based approach to support a family or individual. What impact did this have?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at  recruitment@suffolk.gov.uk or  03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages

Closing date: 11:30pm, 15 June 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.   #LI-Hybrid  

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)