Job Description

Location: Republic, WA

Status: Full-Time

Wage Range: $21.65 - $23.42 per/hr.

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Provides case management services under the Medicaid Alternative Care (MAC), Tailored Supports for Older Adults (TSOA), Family Caregiver Support Program (FCSP), and other Senior and Independent Living Services programs in accordance with Washington Administrative Code (WAC), state policy, and program-specific requirements.

Benefits Information

· Medical and Dental insurance options for employees and families

· Vision and Life insurance as well as other auxiliary insurance options

· 403(b) retirement plan with up to 6% matching contribution

· Health Savings Account and Flexible Spending Account options

· 8 hours paid vacation per month during first year of employment

· 8 hours paid sick leave per month

· Twelve paid holidays per year

Requirements

General Responsibilities (essential functions):

• Complete the initial interviews with clients and their families to assess the customer's eligibility for services.
• Assemble and guide group discussions and decision-making sessions among relevant professionals and program representatives, clients and their families, and significant others to formulate goals and design an integrated intervention plan.
• Monitor adherence to the plan and manage the flow of accurate information within the action system to maintain a goal orientation and coordination momentum.
• Provide "follow-along" to the client and his or her family to speed up identification of unexpected problems in service delivery
• Perform other related duties as assigned.

Required Education or Experience:

Per Washington State Aging & Long-Term Support Administration Policy, Case Managers will meet at least the following minimum education and experience requirements:

1. Four years of paid, full time, on-the-job social service experience in providing care management and long-term support and services to vulnerable adults, such as providing one-on-one, in-person customer service, developing care plans for aged, blind, or disabled individuals and caseloads, and a high school diploma or its equivalent; or
2. Three years of paid, full time, on-the-job social service experience, providing one-on-one, in-person customer service, developing care plans for aged, blind, or disabled individuals and caseloads, a high school diploma or its equivalent, and are bilingual or bicultural with such experience; or
3. Two years of experience with other DSHS information systems used by Case Management staff, such as Comprehensive Assessment and Reporting Evaluation (CARE) tool, Barcode, ProviderOne, QA Monitor, ACES.Online, or ALTSA reporting, and college courses, an Associate’s degree, or its equivalent; or
4. Two years of paid, full time, on-the-job social service experience and Bachelor’s degree; or
5. One year of paid, full-time, on-the-job social service experience and a Bachelor’s degree in social services, behavioral or health sciences; or
6. Social service experience and a Master’s degree.

One year full-time equivalent verifiable hours through an internship or volunteer work in social services may be substituted for one year of paid social service experience in providing care management and long-term support and services to vulnerable populations. Part-time hours may be considered if the hours total one year full-time equivalent.

Individuals functioning as Case Managers prior to August 28,1991, who have performed competently as determined by their performance evaluations may be deemed Case Managers from a Washington State Area Agency on Aging when they meet the following educational requirements:

1. High School diploma or its equivalent and four years of paid on-the-job social service experience prior to August 28, 1991; and
2. Completion of state-sponsored CORE training.

Required Certification and Licenses:

• Valid driver’s license in state of residence.
• Auto insurance in the amount required by the State of Washington.
• Acceptable completion of a criminal history background check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (general responsibilities).

Resume Required

*To support operational needs and compliance requirements, this position is expected to be performed within the State of Washington.

Full Wage Range: Additional wage progression may be available over time under the organization’s established compensation structure. The full established pay scale for this position is $21.65 – $57.73 per hour; however, placement above the starting wage range is not available at hire.