Job Description

Job Title:

MSD- CRM Consultant (Dynamics 365 Finance & Operations)We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

3–5 years of hands‑on experience with Microsoft Dynamics 365 CRM / CE (Sales, Service, or related modules)
Strong understanding of Dynamics 365 CRM architecture, security model, and customization framework
Experience in CRM configuration and customization (entities, forms, views, workflows, business rules)
Hands‑on development experience using C#, .NET, JavaScript, plugins, and web resources
Experience with integrations using REST / SOAP APIs, OData, and Power Platform
Good exposure to Power Apps, Power Automate (Flows), and Dataverse will be an added advantage
Experience with data migration, imports, and exports
Familiarity with Azure services, Azure AD, and authentication concepts
Experience using Azure DevOps for work item tracking, deployments, and source control
Ability to support testing, production issues, and post‑go‑live activities

Location:

IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion

Language Requirements:

Time Type:

Full time