The Authorization Specialist is responsible for obtaining authorizations for our patients by providing the appropriate forms and clinical data to insurance companies. This role works with Revenue Cycle staff members and Clinicians to coordinate the authorization process in a timely and accurate manner for various carriers.
This is a hybrid role that includes working on-site for initial training period and quarterly staff meetings.
• Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service experience.• Verify and obtain authorizations as required by insurance companies dependent upon the plan coverage for all patients. • Accurately enter authorized dates, visit or units into ATI’s Electronic Medical Records (EMR) to correctly track therapy services.• Coordinate efforts and communication between the insurance companies and the clinic regarding insurance specific forms and timelines so that the patient is authorized throughout any continued care that is needed.• Provide feedback for authorization changes according to insurance plan changes.• Collaborate with the Central Billing Office for missed authorizations while the patient was being seen for therapy service.• Efficiently handle the assigned authorization workload to assure timely completion of requests.• Ensure compliance to departmental and company policies and procedures.• Complete all assigned training programs.• Collaborate with team members with supportive communication, respect, and appropriate feedback.
Minimum EducationRequired:• High School diploma
Minimum ExperienceRequired:• 1 year of Healthcare or Health Insurance experience.
Knowledge, Skills, and Abilities• Strong organization skills to initiate and follow-up on authorizations.• Attention to detail.• Ability to multitask.• Ability to collaborate with internal and external teams.• Ability to provide clear direction through written and verbal communication.• Strong customer orientation.• Excellent interpersonal and communication skills.• Proficient in Microsoft Office (Word, PowerPoint, Excel).
Hybrid
1022
With over 25 years’ experience and approximately 850 locations nationwide, ATI Physical Therapy prides itself on being at the forefront of patient care and customer service for the physical therapy industry. How do we do this? Through our dedication to ongoing research, our communication and our exceptional team members.
All our clinics offer a comprehensive, goal-oriented treatment approach. Each one of our patients and partners has different needs, and ATI meets those needs through a range of therapy specialties and modalities. Employer solutions, workers’ compensation, physical therapy, athletic training - you name it. You give us the opportunity. We will give you excellence.
ATI offers professional growth, innovation and exceptional patient outcomes. If you are excited about the chance to Grow with the Best in the physical therapy industry, we are excited to meet you. Explore our page to find your next opportunity.
