Job Description

The MS Specialist Core will play a crucial role in managing and optimizing core voice networks, ensuring smooth operations and efficient issue resolution. This position is part of a multi-vendor project, primarily working with Ericsson and Nokia technologies. The engineer will be responsible for fault management, change management, and vendor escalation, utilizing their expertise in protocol analysis and troubleshooting.

• Manage and resolve faults in core voice networks, including Circuit Switch and VoLTE systems, and SDM registrars.
• Implement effective change management processes to ensure network stability and minimise disruptions.
• Conduct thorough troubleshooting and protocol analysis to identify and rectify network issues.
• Escalate complex issues to vendors and coordinate with vendor support teams.
• Monitor network performance and identify potential areas of improvement.
• Collaborate with other engineering teams to ensure seamless integration and optimal network performance.
• Document and maintain accurate records of fault management and change management activities.
• Provide timely and accurate updates to stakeholders and clients on network issues and resolutions.
• Stay updated with the latest technologies and industry trends in core voice networks.
• Ensure compliance with company policies and procedures, as well as industry standards and regulations.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 3 years of experience in fault management and troubleshooting for core voice networks.
• Strong knowledge of Circuit Switch and VoLTE technologies, as well as SDM registrars, with good knowledge on core subdomains , focusing on P/S/I/E-CSCF, TAS, UtProxy, HSS, HLR, MSS, MGW, and good knowledge on Core protocols (SIP, Diameter, RTP, SS7)
• Experience working with Ericsson and Nokia equipment and technologies is preferred.
• Excellent analytical and problem-solving skills, with a methodical approach to troubleshooting.
• Proficiency in protocol analysis and network monitoring tools.
• Good understanding of change management processes and best practices.
• Effective communication and collaboration skills, with the ability to work in a multi-vendor environment.
• Willingness to learn and adapt to new technologies and industry developments.
• Ability to work independently and manage multiple tasks simultaneously.