Functional Responsibilities: · Lead the functional design, configuration, and implementation of D365FO modules related to Retail, Finance, Supply Chain, and e-Commerce operations. · Conduct business process analysis and drive solution alignment with industry best practices. · Prepare and maintain functional documentation including process flows, FDDs, test scripts, and training materials. · Collaborate with stakeholders from finance, inventory, procurement, e-commerce, and logistics teams to gather requirements and deliver solutions. · Support retail-specific workflows such as pricing, promotions, POS integration, and order fulfillment. Technical Responsibilities: · Design, develop, and maintain customizations, extensions, and integrations in D365FO using X++, COC , and Microsoft’s extension model. · Build and support integrations between D365FO and Shopify, including order sync, product data, inventory levels, customer information, and financial updates. · Use tools such as OData, Azure Logic Apps, Power Automate, and REST APIs to implement scalable and secure integrations. · Perform data migrations using DIXF/DMF and manage environments, builds, and releases using LCS and Azure DevOps. · Develop and maintain SSRS reports and other reporting requirements for retail KPIs. Key Skills & Competencies: · Deep functional and technical knowledge of D365FO for Retail and Commerce. · Demonstrated experience in integrating Shopify with D365FO (native APIs or middleware solutions). · Expertise in: 1. Finance & Project Accounting 2. Procurement & Sourcing 3. Inventory & Warehouse (WMS & Advanced WMS) 4. Retail operations (POS, pricing, promotions, loyalty) 5. E-commerce workflows (order to cash, fulfillment, returns) 6. Security, role management, and workflows · Strong skills in X++, Extensions, COC, SSRS, SQL, REST APIs, and Azure Logic Apps. · Experience with end-to-end solution delivery including testing, go-live, and post-go-live support. · Effective communication with the ability to interact with both technical and business stakeholders. Requirements · Bachelor’s degree in Computer Science, Information Systems, or related field. · 3 + years of hands-on experience in D365FO (Techno-Functional role), with at least 2 years in retail or e-commerce environments. · Experience in full lifecycle ERP implementations including Shopify–D365FO integration. · Microsoft Certifications in Dynamics 365 (Functional and/or Technical) preferred. · Familiarity with retail industry compliance, operational flows, and digital sales channels.
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