The Patient Representative is responsible for supporting front-end patient access functions within the MRI department, including accurate patient registration, collection and verification of demographic and financial information, and insurance verification. This role ensures required authorizations and pre-certifications are identified and obtained in accordance with payer guidelines while promoting data accuracy, compliance, and a positive patient experience.
Qualifications
Education
Minimum: High school diploma or equivalent
Preferred: A.A.S.
Experience
Minimum: Minimum 1 year previous related office (hospital or physician) billing experience required. Experience to include familiarity of relevant third party billing regulations and ability to code ICD 9/ ICD10 diagnosis. Experience dealing with patients in an effective and professional manner, typing 40-50 wpm, medical terminology, knowledge of CPT coding.
Preferred:
Other
Minimum: Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner. Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling. Excellent interpersonal, communication and organization skills. Computer literacy
Preferred: Experience with Microsoft Office products and electronic medical record
Geneva General Hospital
$18.65 - $22.08
UR Medicine Finger Lakes Health is a not-for-profit health system that provides a full range of acute and long-term care health services to residents of the Finger Lakes region in Upstate New York. Finger Lakes Health is comprised of Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead at Soldiers & Sailors, Huntington Living Center and the Living Centers at Geneva – North and South. Services are provided on three campuses located in Geneva, NY (Ontario County), Waterloo, NY (Seneca County) and Penn Yan, NY (Yates County). The 660-bed health system is governed by a common Board of Directors and is served by a common management team. With 85 active staff physicians, the health system offers a broad range of primary, specialty and sub-specialty services to residents of the Finger Lakes region. No one will be denied access to services due to inability to pay. Discounts for essential services at our outpatient clinics are offered based on family size and income.
