The Patient Representative is responsible for supporting front-end patient access functions within the MRI department, including accurate patient registration, collection and verification of demographic and financial information, and insurance verification. This role ensures required authorizations and pre-certifications are identified and obtained in accordance with payer guidelines while promoting data accuracy, compliance, and a positive patient experience.
Qualifications
Education
Minimum: High school diploma or equivalent
Preferred: A.A.S.
Experience
Minimum: Minimum 1 year previous related office (hospital or physician) billing experience required. Experience to include familiarity of relevant third party billing regulations and ability to code ICD 9/ ICD10 diagnosis. Experience dealing with patients in an effective and professional manner, typing 40-50 wpm, medical terminology, knowledge of CPT coding.
Preferred:
Other
Minimum: Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner. Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling. Excellent interpersonal, communication and organization skills. Computer literacy
Preferred: Experience with Microsoft Office products and electronic medical record
At Tyto Athene, we help turn Data to Dominance. As a trusted mission partner to defense, intelligence, and civilian agencies, we deliver secure, mission-critical technology solutions that enhance resilience, accelerate decision-making, and ensure national readiness.
Tyto provides the advanced networking, cybersecurity, and mission IT capabilities of a large company with the speed and agility of a mid-sized partner. Our hands-on approach, deep technical expertise, and customer-first mindset ensure rapid outcomes and long-term success. Whether modernizing networks, strengthening cyber defenses, or integrating secure communications, we help customers stay ahead of evolving threats and mission demands.
We work side-by-side with our customers—at the edge and in real time—to turn complex data into actionable insights. This enables information dominance across operational and informational environments, where speed, accuracy, and security are essential.
Our skilled workforce brings decades of federal mission experience, and our commitment to innovation and accountability drives us to deliver solutions that are secure, adaptable, and mission-focused. We bridge the gap between legacy systems and future-ready technologies to help customers succeed in a rapidly changing world.
With a strong track record of supporting critical missions, Tyto empowers government agencies to modernize securely, act decisively, and operate with confidence. We don’t just deliver technology—we deliver mission enablement.
