Job Description

Mr D, a division of the Takealot.com Group, is looking for a highly talented Retail Media Junior Account Manager_Retail to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale Show the millions of Mr D customers what you can do.
• Learn We work with the best of the best, and then some.
• Grow Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS We like to promote from within: Here’s your chance.

Purpose of the role:
The Junior Account Manager (JAM) provides operational, administrative and client-support functions to the Retail Media team, working closely with Account Managers (AMs) and Key Account Managers (KAMs). They will own a portfolio of smaller advertisers/sellers and be responsible for growing those accounts through structured engagement, with clear guidance and guardrails from senior team members. This role is a stepping stone into full Account Management, with exposure to campaign planning, reporting, client service and e-commerce commercial operations.

Your responsibilities will include:

Client Support & Portfolio Management

• Manage a portfolio of small-to-mid-tier advertisers/sellers on the Mr D platform.
• Support AMs and KAMs with administrative and executional tasks across their client portfolios.
• Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.
• Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.

Campaign Administration & Execution

• Assist with the creation of campaign cost estimates (CEs), booking forms and invoicing packs.
• Ensure campaign bookings are loaded accurately into systems and aligned with internal calendars.
• Coordinate asset collection from clients for design and campaign management teams.
• Support in compiling performance reports and packaging insights for client delivery.

Sales Support & Commercial Operations

• Identify upsell opportunities within your smaller portfolio based on performance metrics and product availability.
• Maintain CRM hygiene, updating client interactions, pipeline data and account progress.
• Support the team with rate card updates, product education and process improvements.

Data & Insights

• Pull data extracts and basic dashboards for internal and external reporting.
• Support the development of campaign post-analysis reports (under guidance).
• Conduct basic research into client categories, competitors and market trends.

Cross-Functional Coordination

• Liaise with creative, analytics, finance, merchandisers and campaign operations teams to ensure smooth execution.
• Escalate blockers quickly and follow through until resolution.
• Champion process consistency and high-quality delivery across Retail Media operations.

Skills, Knowledge & Abilities:

• Strong organisational skills with exceptional attention to detail.
• Proficiency in Google Workspace (Slides, Sheets, Docs).
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Basic understanding of digital advertising concepts (CPM, CPA, display, sponsored products, targeting, etc.) - or willingness to learn quickly.
• Comfortable with numbers, data and reporting.
• Proactive, eager to learn and open to feedback.
• Excellent communication skills (written and verbal).
• Strong follow-through and ownership of tasks.
• Curious mindset - asks questions, challenges assumptions and seeks better ways of working.
• High integrity, strong work ethic, and a willingness to “roll up sleeves”.
• Collaborative team player who thrives in a dynamic, entrepreneurial environment.

Qualifications and experience:

• 1-2 years of experience in digital marketing, media, advertising, sales support, campaign operations or similar.
  
• Strong interest in e-commerce and digital advertising.
• Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).
• Relevant experience in advertising and media sales within FMCG/Shops.
  

Let’s talk about life @ Mr D

• The power is in your hands We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave Cake Day all the way. Enjoy your day off - you deserve it.
• Help when you need it most Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference