Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Develops and manages a dynamic Master Production Schedule (MPS) for the unit(s) in their scope to align production activities with customer flight schedules, seasonal menu changes, and capacity constraints. Works cross-functionally with Operations, Labor Planning, Materials Planning, and Technology to build, enhance, and maintain data and resources, troubleshooting, root cause analysis and issue resolution required to support the entire lifecycle of catering all components of airline customer services required for an accurately and fully stocked flight and on-time departure.

Annual salary range: 115-125K

Location: 30 Inip Drive, Inwood, NY, 11096

Benefits
• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Develops and manages all phases of the Master Production Schedule (MPS), aligning demand and capacity planning across the unit(s) for the specific customer flight dates, departure times and menu schedules.

• Constantly produces and updates long term 3-to-6-month plans, adjusting for hot kitchen, make & pack, capacity, flight changes and additions, and all other relevant factors on a medium term/monthly and short term/weekly & daily basis.

• Collaborates with Materials Planning and Labor Planning representatives to ensure they’re working from a current MPS as a foundational component to plan sufficient materials and delivery dates and times, and adequate staffing to meet flight demand, adjusting for customer and flight schedule changes, holidays, seasonal trends, etc.

• Collaborates with the Manager on Duty (MOD), dispatchers and floor supervisors and managers throughout the workday to execute the master plan, make adjustments as needed, and ensure all parties impacted by changes are informed.

• Designs and generates regular and ad hoc reports of schedules, performance, variance, and analysis to report on activity, support decision-making, and support recommendations for changes.

• Monitors adherence to the Master Production Schedule (MPS)

• Conducts regular audits to verify schedule compliance

• Identifies deviations and drives timely corrective actions

• Ensures operational processes follow established timelines and standards

• Works closely with operational leaders to embed MPS compliance into daily routines

• Completes all company required training.

• Complies with all company policies, procedures and processes.

• Performs special projects and other duties as may be assigned by management.

• Core Competencies and Requirements

Education

• Bachelor’s degree in industrial engineering, supply chain management, business management or related technical/business field is required.

Work Experience

• At least ten (10) years of progressively responsible professional experience in a combination of production planning, scheduling, supply chain management, preferably in airline catering or large food production facility or restaurant chain.

• Demonstrated experience facilitating collaborative planning processes with other teams and departments that are key partners in any stage of production scheduling activities.

• Experience in Change Management and Re-Engineering workflows, processes, systems and associated communication with leaders, peers and employees for support, participation & buy-in

Technical Skills

• CPIM (Certified in Logistics, Transportation and Distribution) or CTSC (Certified in Transformation for Supply Chain) certification from APICS (American Production and Inventory Control Society), or significant progress towards certification, is strongly preferred.

• Core Competencies Required

• Thorough understanding of ERP system implementation and data management, as would be achieved through hands-on experience with use, data governance and data quality assurance.

• Strong analytical and organizational skills for data interpretation, root cause analysis, trend identification which support informed recommended solutions, corrections, & efficiencies.

Language / Communication Skills:

• Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved

• Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.

Gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills

• Engaging – Understanding others, Team Leadership and Developing People

• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity

• We communicate and keep each other informed

• We put our heads together to problem solve and deliver excellence as a team

• We have passion for our work and we pay attention to the little details

• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

• We do what we say we will do, when we say we are going to do it

• We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

09/01/2026

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!