Job Description

Job Title: Mozaik Software CNC Post Integrator

Location: Lisbon, Hybrid

Contract: Permanent, Full Time

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.

Opened in 2025, our Lisbon Regional Operations Center has grown to over 50 employees in less than ten months, with ambitious plans to reach 300 employees by 2027.

Mozaik Software is a global leading provider of manufacturing solutions for the custom cabinet industry. Our software offers end-to-end solutions for planning, designing, visualizing, and manufacturing cabinetry projects, optimizing production on CNC machinery.

The Role:

We are seeking an experienced CNC Post Integrator to support customers in connecting Mozaik to their CNC machinery. The ideal candidate will have strong hands-on experience with CNC machines, a solid understanding of G-code, and the ability to guide customers through the integration process in a clear and structured way. This role requires someone who can translate technical machine and software interactions into simple, actionable steps, ensuring customers can confidently move from design to production.

Responsibilities and Duties:

• Lead CNC integration sessions with new customers following purchase
• Gather required information including machine type, controller, tooling, and sample G-code
• Configure and validate post processors for a range of CNC machines including nested-based routers, point-to-point machines, beam saws, and six-sided drilling machines
• Guide customers through the full workflow from Mozaik to machine output
• Train customers on key concepts including the optimizer, tooling libraries, and file generation
• Test and verify G-code output to ensure correct machining behaviour
• Troubleshoot machine-side issues and resolve post processor related problems
• Apply structured, methodical troubleshooting including trial and error and process of elimination
• Collaborate with the Post Processor team for advanced configurations and edge cases
• Provide ongoing technical support for CNC-related queries post onboarding
• Representing Mozaik at industry trade shows if/as needed

Qualifications(Preferred):

• Fluent English, both written and spoken
• Strong understanding of Woodworking CNC machinery and how it operates
• Ability to read and interpret G-code confidently
• Hands-on experience with Woodworking CNC machines in a manufacturing environment
• Clear communication skills with the ability to explain technical concepts simply
• Strong problem-solving mindset with a structured and methodical approach
• Ability to run remote sessions with customers and guide them step by step
  

Working for Us

At Cyncly, we call our team OneCyncly—a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life.

We value diversity of experience, perspective, and skill, and thrive through openness, trust, and respect. You’ll join a team that takes ownership, solves problems, and focuses on making an impact.

We encourage curiosity, welcome new ideas, and view mistakes as opportunities to learn. You’ll enjoy flexible and autonomous ways of working, supported by leaders committed to your growth.

We celebrate individuality and encourage everyone to bring their authentic self to work—because together, we build something better.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in—come join us.