Job Description
About the Role
As a Move Management Consultant, you will serve as the primary point of contact for the moving aspects of employee relocations. You will coordinate household goods and personal effects shipments while ensuring a seamless experience for both clients and their relocating employees.
This role requires strong organizational skills, customer service excellence, problem-solving abilities, and the ability to manage multiple relocations simultaneously.
Key Responsibilities
• Act as the primary coordinator for relocation moving services
• Manage household goods and personal effects shipments for relocating employees
• Counsel assignees on household goods policies and relocation processes
• Liaise with relocating employees, client HR teams, and service providers
• Arrange insurance coverage and ancillary relocation services as required
• Maintain accurate records and data within company systems
• Review, reconcile, and approve invoices
• Deliver exceptional customer service through phone and email communications
• Ensure services are delivered in accordance with client requirements and service standards
What We're Looking For
Required Skills & Qualifications
• Strong customer service and communication skills
• Excellent organizational and time management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and relationship management skills
• Self-motivated with the ability to work independently and collaboratively
• Proficiency in Microsoft Office Suite
Preferred Experience
• Experience within Mobility, Relocation, Moving Services, Logistics, or a related industry
• Experience supporting corporate clients and managing client relationships
• Knowledge of international relocations and household goods services is advantageous
Sirva is a global leader in relocation and moving services, providing employee relocation solutions to corporate clients and moving services to consumers. With 69 locations serving more than 190 countries, we deliver innovative mobility solutions backed by world-class technology, industry expertise, and a trusted portfolio of brands including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage.
Whether supporting global workforce mobility or helping families move across the world, Sirva delivers exceptional experiences through personalized service, operational excellence, and a truly global network.
Why Join Sirva?
At Sirva, you'll be part of an international organization where career opportunities extend across regions and functions. We foster a collaborative culture that values innovation, growth, and employee wellbeing.
We offer:
• Competitive compensation and incentive opportunities
• Flexible hybrid work environment
• Comprehensive health and wellness benefits
• Generous paid time off and holiday benefits
• Ongoing learning and career development opportunities
• A diverse, inclusive, and globally connected workplace
Apply Today
If you are passionate about delivering exceptional customer experiences and thrive in a dynamic, global environment, we'd love to hear from you.
Apply now and become part of Sirva's global mobility team.
Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.
Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.
