Job Description

Motorclothes Sales Associate — Harley-Davidson

Location: Kennewick, WA | Department: Motorclothes Employment Type: Full-Time

About Harley-Davidson at RideNow Group

Few brands in the world evoke the passion, freedom, and raw power of Harley-Davidson. As part of RideNow Powersports—the nation’s premier powersports network with over 50 locations nationwide—our Harley-Davidson dealerships aren't just retail stores; they are the heart of the riding community. From the unmistakable rumble of V-Twin engines to iconic apparel, custom gear, and top-tier service, we live and breathe the Harley-Davidson lifestyle every single day.

The Opportunity

Are you ready to turn your passion for the ride into a high-octane career? RideNow Powersports is seeking an energetic, authentic, and customer-focused Motorclothes Sales Associate to join our retail team.

As a Motorclothes Sales Associate, you’ll be the face of the Harley-Davidson brand for riders and enthusiasts alike. You will deliver exceptional customer service, assist customers in selecting premium apparel, riding gear, and official merchandise, maintain inviting floor displays, and share your passion for the legendary Harley-Davidson lifestyle.

What You’ll Own & Achieve

• Deliver Exceptional Customer Service: Greet customers warmly, understand their riding and lifestyle needs, and assist them in fitting and selecting riding gear, helmets, outerwear, and official merchandise.
• Maintain Visual Standards & Merchandising: Keep the sales floor clean, fully stocked, organized, and styled according to Harley-Davidson visual merchandising guidelines.
• Drive Sales & Product Knowledge: Develop deep knowledge of seasonal collections, safety gear features, and store promotions to meet and exceed individual sales goals.
• Process POS Transactions: Accurately operate point-of-sale systems for customer purchases, returns, exchanges, and special orders.
• Manage Apparel Inventory: Assist with receiving shipments, tagging product, unboxing, restocking, and conducting periodic inventory audits.
• Support Dealership Events: Participate in dealership events, seasonal promotions, riding club functions, and open houses.

Qualifications

What Brings You to the Team

• Experience: 1+ years of retail sales, apparel sales, or customer service experience preferred.
• Passion for the Brand: Enthusiasm for motorcycle culture, powersports, and the Harley-Davidson brand lifestyle.
• Interpersonal Skills: Friendly demeanor with outstanding verbal communication and customer relation skills.
• Technical Skills: Comfortable using POS software, scanning tools, and basic computer systems.
• Schedule Flexibility: Ability to work flexible hours, including weekends, evenings, and weekend dealership events.

Compensation & Benefits

• Compensation Structure: $17.13 per hour base wage plus commission on sales. (Actual compensation offered is determined based on role-related knowledge, skills, experience, geographical location, and internal equity.)
• Health & Wellness: Comprehensive Medical, Pharmacy, Telemedicine, Dental, and Vision coverage (eligible 1st of the month following 30 days), plus HSA and FSA options.
• Financial & Protection: 401(k) plan, Employer-paid Life and AD&D insurance, Short/Long-Term Disability, and supplemental insurance options.
• Paid Time Off & Holidays: Accrual rate of 0.0385 hours per hour worked (approx. 80 hours/10 days annually for full-time staff) meeting/exceeding Washington State Paid Sick Leave requirements, plus 3 paid holidays per year.
• Employee Discounts & Perks: Employee Assistance Program (EAP), Pet Discount Savings Plan, and generous discounts on official Harley-Davidson apparel, merchandise, parts, and accessories.

Pre-Employment Screening & Equal Opportunity Compliance

• Background Screening & Drug Policy: We maintain a drug-free workplace. In compliance with Washington law (RCW 49.44.240), pre-employment drug screening covers controlled substances other than cannabis and does not test for or discriminate based on off-duty cannabis use prior to employment. Post-hire employees are expected to remain free from impairment while on duty or on company premises, and may be subject to reasonable suspicion or post-accident drug testing in accordance with company policy and applicable law.
• Post-Offer Criminal Background Checks (WA Fair Chance Act): In accordance with the Washington Fair Chance Act (RCW 49.94), criminal history background checks are conducted only after an applicant has received a conditional offer of employment. We do not automatically or categorically exclude individuals with criminal records; if a background check reveals a criminal history, we perform an individualized assessment before making a final decision.
• Equal Opportunity Employer: RideNow Powersports is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.