Job Description

Title: Motor Carrier Services Director

State Role Title: Gen Admin Manager II

Hiring Range: $117,000 - $134,550

Pay Band: 6

Agency: Department of Motor Vehicles

Location: MOTOR CARRIER

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

The Virginia Department of Motor Vehicles (DMV) is seeking a dynamic and strategic leader to serve as the Motor Carrier Services Director. This senior leadership role provides vision, direction, and operational oversight for statewide motor carrier programs, ensuring compliance with state and federal regulations while delivering exceptional customer service.

This is a high-impact opportunity to lead complex regulatory programs, influence policy, and drive innovation in a fast-paced public service environment.

Job Duties

Key Responsibilities

Strategic Leadership & Program Oversight

• Provide executive leadership for Motor Carrier Services programs, aligning operations with agency goals and statewide priorities
• Establish strategic direction and lead the development and implementation of new initiatives, policies, and programs
• Monitor and respond to legislative and regulatory changes impacting motor carrier operations (IRP, IFTA, UCR, and related programs)

Operations & Performance Management

• Oversee daily operations to ensure efficiency, compliance, and high-quality service delivery
• Lead performance management efforts, including coaching evaluations, and employee development
• Implement process improvements, cost-saving strategies, and operational enhancements
• Utilize data and performance metrics to drive decision-making and improve outcomes

Stakeholder Engagement & Representation

• Serve as a key representative of DMV with government officials, industry stakeholders and the public
• Lead responses to complex customer issues, legislative inquiries, and stakeholder concerns
• Build and maintain strong partnerships with internal and external stakeholders

Policy, Compliance & Governance

• Ensure compliance with all applicable laws, regulations, and interstate agreements
• Analyze and interpret legislation and provide recommendations to executive leadership
• Oversee system and data management related to Motor Carrier Services programs

Minimum Qualifications

• Considerable knowledge of large-scale organizational functions related to the management of public service operations
• Knowledge of motor carrier programs and operations generally, including considerable knowledge of one or more of the following specific programs: the International Registration Plan, the International Fuel Tax Agreement, the Performance and Registration Information Systems Management program, the Unified Carrier Registration program, the federal Heavy Vehicle Use Tax, operating requirements of for-hire passenger and property carriers, the EZ Fleet online vehicle titling service, the overload and oversize/overweight permit programs, and the tracking of citations for overweight and motor carrier violations
• Thorough understanding of operating requirements for for-hire passenger and property carriers, oversize/overweight permit programs, and citation tracking for motor carrier violations.
• Considerable skill in the ability to manage and lead assigned personnel in the planning, directing and controlling of complex operational areas
• Broad knowledge of large-scale public sector organizational functions, including administrative operations, budget management, and resource planning.
• Demonstrated ability to analyze, explain, and apply rules, regulations and statutes, and the motor vehicle laws of Virginia
• Ability to advise and direct managers and professionals in their work.
• Strong skills in building and maintaining productive working relationships with internal staff, executive leadership, industry stakeholders, and state and federal partners.
• Ability to represent the agency professionally at conferences, legislative functions, and meetings with government officials, industry groups, and other stakeholders.

Additional Considerations

• Prior supervisory and managerial experience.

Pursuant to Sections 2.2-3114 and 2.2-3115 of the Code of Virginia, this position has been designated as requiring you to disclose your financial interests. Financial interests shall be disclosed as a condition of employment and thereafter as required. The mechanism you will use to disclose these interests is called Statement of Economic Interests (SOEI).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: DMV Employment

Phone: (804) 367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.