3014 East State Street. Hermitage, Pennsylvania. 16148.
Position Title: Mortgage Servicing Representative 1
Business Unit: Mortgage Administration
Reports to: Supervisor of Mortgage Servicing
This position is primarily responsible for performing a variety of duties under the general guidance of the Manager of Loan Servicing in support of the Mortgage Servicing area performing select duties in accordance with the corporation's policies and procedures and all US state and federal laws and regulations wherein the company operates.
Ensures timely receipt and boarding of funded mortgage loans.
Responsible for daily incoming and outgoing mail including distribution throughout the department.
Prepares payoff statements and verifications of mortgage and ensures accurate posting of payoff funds and fee distribution.
Processes force placed insurance assessments and cancellations.
Monitors and receives hazard insurance policies and ensures that policy information is accurate and that it meets regulatory and investor requirements. Prepares and posts disbursement of premiums.
Assist with tax payments as required including but not limited to sorting, filing and scanning of tax bills.
Ensures that all regulatory and compliance requirements are met including credit reporting, T&I disclosures, PMI disclosures, ARM disclosures and IRS reporting.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
0
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Knowledge of GSE (Freddie Mac/Fannie Mae) investor servicing and reporting. Knowledge of Fiserv Premier preferred.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
N/A
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

F.N.B. Corporation (NYSE: FNB) is a diversified financial services company headquartered in Pittsburgh, PA. Along with our largest subsidiary, First National Bank, we provide a full range of commercial banking, consumer banking, wealth management and insurance solutions, delivered through hundreds of branch offices across PA, OH, MD, WV, NC, SC, VA and the District of Columbia.
FNB's market coverage spans several major metropolitan areas including: Pittsburgh, PA; Baltimore, MD; Cleveland, OH; Washington, D.C.; Charlotte, Raleigh, Durham and the Piedmont Triad in NC; and Charleston, SC.
Known for a commitment to doing what’s right for our customers, communities and employees, FNB has received repeated recognition as an employer of choice:
• America’s Most Admired Workplaces (Newsweek 2025-2026)
• World’s Best Companies (TIME 2024)
• Energage — Top Workplaces
o USA (2021-2025), Pittsburgh (2011-2025), Northeast Ohio (2015-2025), Charlotte (2022-2025), Financial Services (2021-2025), Baltimore (2022-2024), South Carolina (2021-2023)
o National Culture Excellence: Innovation, Leadership and Work-Life Flexibility (2022-2025), Purpose & Values (2024-2025), Employee Well-Being, Employee Appreciation and Professional Development (2023-2025), Compensation and Benefits (2022-2024), Diversity, Equity and Inclusion (DEI) Practices (2022-2024)
These awards are part of an extensive list of honors FNB has received for its differentiated culture and premium service, including more than 115 Greenwich Excellence and Best Brand Awards in just over a decade.
Visit fnb-online.com/careers to learn more and join our Talent Network to stay connected to current openings that may be a match for your interests. F.N.B. Corporation provides equal employment opportunity to qualified persons regardless of race, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other category protected by law.