Job Description

Responsible for delivering closed salable loans to investors and providing follow up documentation to ensure loan purchase.

CUSTOMER SERVICE SKILLS:

Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS:

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication and presentation skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Becomes knowledgeable about Mortgage Loan documentation.

Becomes knowledgeable about various Mortgage Loan Programs. Keeps updated and informed on changes to programs.

Ships closed loan package to Investor according to individual Investor guidelines prior to expiration date.

Coordinates with Loan Processors and Mortgage Loan Originators to correct any Investor required loan conditions and deficiencies prior to expiration date.

Requests insurance such as VA FF, FHA MIP or activate PMI Certificate as needed.

Submits insurance package to appropriate entity on government loans when requested.

Follows up with other WesBanco departments and Settlement Agents for receipt of deferred or incomplete documents.

Submits files of Sold loans and Portfolio are updated to Image Center.

Collects first payment from customer and remit to investor. Follow-up with customer regarding any issues with first payment. Balance the Cash Items GL and VLIP Account.

Other duties as assigned.

OTHER REQUIREMENTS:

Individual should be a self-starter and have the ability to communicate and work well with bank employees and bank customers.

Ability to accurately follow instructions on a variety of subjects.

Able to multi-task and effectively function under stressful conditions.

Ability to work in team environment as well as independently.

Ability to perform detailed work and have good organizational skills.

Ability to maintain confidentiality.

Ability to handle workload pressure and deadlines.

Ability to adjust work hours and schedule to meet workload.

Proficiency in Microsoft Office Products

Ability to learn various banking and mortgage lending software systems

Qualifications

High school diploma or equivalent is required.

Clerical experience preferred along with basic accounting skills.

Familiarity with Mortgage Loan Documents is a plus.