At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Performs inline QC reviews within the mortgage servicing Cash function. Validates processor work against established procedures, identifies and classifies defects, and documents decisions with clear rationale. Maintains consistent output in a high-volume, process-driven environment.
Responsibilities include evaluating rebuttals, communicating outcomes, and escalating ambiguous or high-risk items. Top performers may be selected for advanced process responsibilities.
Key Responsibilities
• Conduct QC reviews across mortgage Cash processes
• Validate work against procedures and quality standards
• Classify defects (pass/fail) per defined criteria
• Document findings and decision rationale clearly
• Review and resolve rebuttals
• Maintain productivity and accuracy in a high-volume workflow
• Communicate via Microsoft Teams with peers and leadership
• Escalate risks, exceptions, and unclear scenarios
• Apply procedures consistently with independent judgment
Basic Qualifications
• High school diploma or equivalent (Bachelor’s preferred)
• 1.5 - 3 years experience in operations, processing, or detail-oriented roles
• Proficiency with Microsoft Office (Excel, Outlook, Teams)
• Demonstrated attention to detail and procedural adherence
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune.
In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies.
We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity.
U.S. Bank, NA. Member FDIC. Equal Housing Lender.
