Job Location Longview Branch - Longview, TX 75605
Responsible for receiving, reviewing, and processing applications for all consumer, credit card, and overdraft account loans. Meets with applicants to explain credit policies and to obtain additional loan information and documentation. Assembles and evaluates loan applications and presents loan requests for approval. Ensures that members and prospective members are promptly and professionally served. Provides general Credit Union information and cross-sells services.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for effectively receiving, reviewing, and processing loan applications.
a. Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests.
b. Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Verifies employment and income. Determines value of collateral. Notifies applicants of loan decisions. Requests additional information if required.
c. Coordinates and processes closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved, and disbursed.
d. Calculates terms, finance charges, and insurance on loans for proper disclosure on promissory notes.
e. Assists in servicing loans by processing such items as payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, payment due date changes and perfecting all lien necessary.
f. Assumes responsibility for prompt follow-up on titles still pending. Verifies car insurance coverage. Makes car appraisals.
g. Sells credit life, disability, and mortgage insurance.
h. Performs duties of area personnel as required.
i. Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented.
2. Assumes responsibility for establishing and maintaining effective and professional business relationships with members.
a. Resolves members' requests and questions promptly and courteously. Provides blue book values and answers questions regarding government loans and real estate policies.
b. Keeps members properly informed of Credit Union loan policies and services.
c. Ensures that the Credit Union's quality and professional reputation is projected and maintained.
d. Counsels members regarding money management and financial matters.
3. Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.
a. Assists area personnel as needed. Assists other Loan Officers.
b. Assists in training and cross-training loan support personnel.
c. Completes reports and records promptly and accurately. Types loans and all supporting documents as required.
d. Attends meetings as required.
e. Keeps Management informed of area activities and of any significant problems.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross-sells Credit Union services.
b. Stays informed regarding local and national economic conditions and legal and regulatory changes.
c. Ensures proper maintenance, cleanliness, and security of work area, desks, equipment, etc
EDUCATION/CERTIFICATION:
High school graduate with required loan training and certification.
REQUIRED KNOWLEDGE:
Knowledge of Credit Union loan services, policies, and procedures.
Understanding of related legal and regulatory standards, and required loan documentation.
Knowledge of consumer and residential lending practices.
EXPERIENCE REQUIRED:
Previous lending experience or experience with full-service financial institution helpful.
Minimum one year related experience.
SKILLS/ABILITIES:
Excellent interviewing, communication, and public relations skills.
Professional appearance and attitude.
Strong analytical and financial skills.
Ability to operate related computer applications, and other business equipment including calculators, typewriter, printer, telephone, and notary stamp.
Good typing skills.
East Texas Professional Credit Union was established in 1953 in Texas for Texans! We began as a member-owned and operated financial cooperative with a membership of 13 East Texans and an initial asset size of $65. Today, our membership base has grown to more than 78,000 and our asset size exceeds $943 million.
East Texas Professional Credit Union is a locally owned and governed financial institution. Membership is available to anyone who lives or works in Anderson, Angelina, northern Cherokee, Gregg, Harrison, Henderson, Nacogdoches, Panola, Rusk, Smith and Upshur counties. East Texas Professional Credit Union currently has office locations in Longview, Tyler, Kilgore, Marshall, Nacogdoches, Lufkin, Henderson, Gilmer, Carthage and Hallsville.
East Texas Professional Credit Union has grown to become the largest credit union in East Texas, and one of the largest in the state of Texas. Our credit union exists to provide a secure place for members to manage their finances. This was the foundation upon which our Credit Union was formed and remains the primary focus of our operation.
We are honored to have been awarded a 5-star superior rating for financial strength and stability from BauerFinancial for over twenty consecutive years. We are also proud to have received a financial strength rating of “A+” or “Excellent” from Weiss Ratings. Less than one percent of the nation’s credit unions meet Weiss Ratings’ criteria for exceptional financial strength. East Texas Professional Credit Union is federally insured by the National Credit Union Administration, and is an Equal Housing Lender.
Funds to at least $250,000 are federally insured by the National Credit Union Administration (NCUA), a U.S. Government agency.
