Job Description

Join our team as a detail-oriented Mortgage Loan Processor at IHMVCU! We are committed to providing exceptional financial services to our members and community. We believe in fostering a collaborative and supportive work environment where every team member can thrive.

This role is located at our beautiful headquarters on River Drive in Moline, IL. Our facility includes a comfortable office environment with an on-site gym facility.

Summary of Position:

The Mortgage Loan Processor is responsible for managing the mortgage loan process from approval to closing, ensuring all required documentation is accurate, complete, and compliant with internal policies and regulatory guidelines. This team member plays a vital role in preparing loan files for underwriting and closing by reviewing applications, verifying information, and coordinating with internal and external partners to resolve any outstanding conditions. The position requires strong attention to detail, organizational skills, and the ability to manage multiple files in a deadline-driven environment. The ideal candidate demonstrates sound judgment, proactive communication, and a commitment to providing an exceptional member experience.

The successful candidate should have following skills/qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in Finance, Business, or related field preferred.
• Minimum of 2 years of experience in mortgage loan operations, or a combination of equivalent experience and education.
• Ability to prioritize assignments and organize work efficiently, to handle large volumes of details required.
• Excellent accuracy and attention to detail.
• Clear, professional communication skills with a focus on member satisfaction and support.
• Ability to work independently and as part of a team in a fast-paced environment.

Key Responsibilities:

• Review mortgage loan applications for completeness and accuracy prior to underwriting submission.
• Verify income, employment, assets, credit, and other required documentation to ensure compliance with loan program guidelines and internal policies.
• Order and track verifications of employment or deposit.
• Communicate with loan officers to obtain outstanding documentation or clarify application details.
• Prepare and update loan files within the loan origination system to ensure accurate data entry and documentation.
• Review and clear underwriting conditions within established timelines.
• Maintain detailed records of all correspondence, documentation, and file updates.
• Monitor pipeline reports and manage assigned loan files to meet established service level expectations.
• Maintain working knowledge of mortgage products, investor requirements, and regulatory changes affecting loan processing.
• Support continuous process improvements to increase efficiency, accuracy, and member satisfaction.

Why Join IHMVCU?

Being part of Team IHMVCU is more than just a job. It's an opportunity to make a positive impact on our members, our communities, and your career.

We offer:

• Outstanding training, support, and resources to help you succeed.
• Competitive compensation.
• 401(k) with company match and profit sharing.
• Paid holidays and generous paid time off.
• Tuition reimbursement.
• Paid community volunteer opportunities.
• Comprehensive health, dental, and vision insurance.
• Access to our on-site fitness center.

Check out our careers page for more information including benefits www.ihmvcu.org/careers Final compensation will be determined by various factors such as experience, specific skills and internal pay equity.

Move Up your career at IHMVCU with this great opportunity!

Physical Requirements

• Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Lifting Demands: Up to 10 lbs.
• Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.