Job Description

Job Location: Augusta, ME 04332-5659
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Are you an experienced Mortgage Loan Processor who thrives on accuracy, organization, and keeping loans moving smoothly from application to closing?
At Maine State Credit Union, you’ll be a critical partner to our Mortgage Lending Team owning the details, managing the loan pipeline, and ensuring our members experience a seamless, professional lending process.
This role is ideal for someone who enjoys balancing multiple priorities, collaborating with lenders and vendors, and confidently navigating compliance requirements in a dynamic environment.
What Your Day Will Look Like
As a Mortgage Loan Processor, your daily work will be hands‑on, detail‑driven, and essential to successful loan closings:
- Manage the loan pipeline from application through closing keeping files accurate, complete, and on track.
- Prepare loan documentation for new and modified real estate and consumer loans using the Credit Union’s Loan Origination System (LOS).
- Order and coordinate third‑party services such as title work, appraisals, and legal documents—following up to keep timelines moving.
- Review loan files for compliance and accuracy, ensuring adherence to federal and state regulations including QM, ATR, and TRID.
- Complete post‑closing tasks including recording security documents, ensuring final title policies are issued, and supporting audit requests.
- Maintain strict confidentiality while upholding the Credit Union’s member‑first service standards.
Why You’ll Enjoy This Role
- You’ll have ownership of your work and see the direct results of your efforts at closing
- You’ll work with a collaborative lending team that values accuracy, accountability, and service
- You’ll enjoy a structured role with variety—no two loan files are ever the same

QualificationsWhat We’re Looking For
- 1–3 years of mortgage or loan processing experience
- Strong working knowledge of loan documentation, policies, and compliance requirements
- Experience using Encompass LOS or similar systems (preferred)
- Comfortable managing multiple files and deadlines simultaneously
- Clear, professional written and verbal communication skills
Benefits of Employment with Maine State Credit Union:
In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
- Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
- HSA – generous employer contribution
- Employer funded HRA
- Employer-subsidized Dental and Vision Insurance
- 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
- Accident Insurance
- Competitive wages, and annual evaluations with compensation adjustments
- Generous 401(k) employer match, plus annual discretionary contribution
- Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
- Paid Parental Leave
- Education reimbursement - up to $5,000 annually for undergraduate
- Opportunities to volunteer in our local communities
- 100% Employer Paid EAP which includes 6 free mental health sessions
- Wellness Reimbursement of up to $150
- Free coffee, tea, and hot chocolate and an abundance of food