Job Description

This position recruits new home mortgage business and works as a team to market and originate mortgage loans. It is necessary to build a book of business by soliciting realtors, builders, and new customers for their business. This position maintains clean and accurate loan files and abides by the policies and procedures in the department. The Mortgage Loan Officer will be responsible for mortgage requests from Bell Bank employees.

Primary Duties:

• Full cycle loan completion for qualified Bell Bank employees.
• Gain networking experience by soliciting realtors, builders, and customers for mortgage loan business.
• Build a book of business under minimal supervision.
• Participate in realtor and builders’ activities. Join committees, attend monthly meetings, and attend training classes to network with builders and realtors.
• Establish a production goal for management to review and provide feedback.
• Inform management of monthly solicitation activity.
• Gather all information necessary for documentation, analysis, disclosure and underwriting loan applications.
• Evaluate credit factors and eligibility to ensure application meets guideline requirements.
• Provide appropriate borrower compliance information at the time of application, have disclosures signed and delivered.
• Price loans according to guidelines and secure signed lock agreements.
• Maintain contact on files while processing to keep up-to-date on status for your customer and the realtor.
• Resolve problems on files.
• Provide a complete and accurate file to processors.
• Collect necessary fees as designated.
• Stay up to date on all program, compliance, and investor guidelines and changes that will affect the borrower and Bell Bank Mortgage.
• Assist processors, shipping department, and manager in obtaining information that may be needed on the file.
• Review Closing Disclosure (CD) and prepare the borrower for closing.
• Keep open line of communication with agents, borrower, processors and closers to provide excellent customer service.
• Develop individual marketing plans, with direction from management, to expand market share and stimulate loan production.

Bell Bank Culture, Policy and Accountability Standards:

• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Two years of mortgage loan origination experience as an Associate Loan Officer.
• NMLS registration.
• Familiarity with all mortgage banking functions, FNMA, FHLMC, HUD/VA Lending, regulatory compliance and investor guidelines.
• Outgoing personality with sales skills to call on customers and realtors.
• Self-motivated to create business and have the creative capacity to look at different options and suggest new ideas to the customer.
• Ability to make decisions quickly, deal with deadlines.
• Ability to handle difficult situations or problems.
• Ability to travel to off-site meetings to meet with clients or co-workers.